CelebrationFamily Posted February 9, 2019 #1 Share Posted February 9, 2019 I'm sailing the Meraviglia in March and I've prebooked some of my shore excursions through MSC. I was online checking in and noticed that one of my excursion is now $5 per person less expensive than when I booked. After a more careful look, I see that all my excursions are now $4-$6 per person less expensive. Obviously, it's not a lot of money, but now that I know, it will bug me if I don't rectify it. Is my only option to cancel current excursions (and wait for a refund to my cc) and then rebook at the lower price? Any experience with this? Thanks in advance for your advice and assistance. Much appreciated! Link to comment Share on other sites More sharing options...
cruisingberger Posted February 9, 2019 #2 Share Posted February 9, 2019 Good question! That is so difficult to answer, only because I haven't had great customer service with them and would worry something weird would happen to your excursion booking. Please keep us updated on your decision and the outcome. I would love to hear from someone who has been able to easily change something on a reservation. Good luck. Link to comment Share on other sites More sharing options...
dapreston Posted February 10, 2019 #3 Share Posted February 10, 2019 if you booked on line then cancel and re-book immediatley. process takes about 2 minutes. you get the credit back on your credit card within 3-4 days $4-6 per person savings equals 1 free drink Link to comment Share on other sites More sharing options...
CelebrationFamily Posted February 10, 2019 Author #4 Share Posted February 10, 2019 Thanks Dapreston...that's what I decided to try...easy process on my end...my only concern is how long the refund will take...so I did it for one excursion as a test...I'll keep you posted! 😉 Link to comment Share on other sites More sharing options...
CelebrationFamily Posted February 10, 2019 Author #5 Share Posted February 10, 2019 Also, is a price drop typical? I don't think I've ever seen this on any of my previous 25+ cruises! I booked early thinking that would ensure the best price. 🤔 Link to comment Share on other sites More sharing options...
teseo Posted February 10, 2019 #6 Share Posted February 10, 2019 Thanks for mentioning the lower shore excursion prices. You saved me $35.00. I never seen excursion prices drop. My gut says it might have to do with the exchange rates. We are taking a Baltic cruise. Link to comment Share on other sites More sharing options...
FlaMommy75 Posted February 10, 2019 #7 Share Posted February 10, 2019 Wow, I never thought to check but I just did and ours did too! Please keep us updated on how long the refund takes to post. As of now, I only have one excursion booked for 4 of us so it is only about a $20 savings but every little bit counts...I just don't want to end up buying the excursion twice and then fighting for the refund. Most cruise lines it should be a quick phone call and then they will just refund the difference but calling MSC customer service is usually impossible. 😞 Link to comment Share on other sites More sharing options...
Preziosa Posted February 10, 2019 #8 Share Posted February 10, 2019 Can We cancel excurtions book on the MSC website, if yes How do We do it Link to comment Share on other sites More sharing options...
karar870 Posted February 10, 2019 #9 Share Posted February 10, 2019 After reading this, I check the price of my booked excursions. The price had gone up since I booked them. Seems like the price will go both up and down. Going with Meraviglia in a week. Link to comment Share on other sites More sharing options...
CelebrationFamily Posted February 11, 2019 Author #10 Share Posted February 11, 2019 Very interesting...glad that I stumbled onto it and have saved a few of us a little cash. 🤑 Btw, I see that one of my excursions has gone back up since I first noticed the drop...crazy! Still waiting on my refund to post. Link to comment Share on other sites More sharing options...
CelebrationFamily Posted February 15, 2019 Author #11 Share Posted February 15, 2019 *Update* Refunded posted within 24 hours...but didn't show up on my statement for a few days. Still surprised by the price drop, but very happy to save a few bucks. Link to comment Share on other sites More sharing options...
teseo Posted February 18, 2019 #12 Share Posted February 18, 2019 On 2/10/2019 at 11:42 AM, Preziosa said: Can We cancel excurtions book on the MSC website, if yes How do We do it My refund was processed within 24 hrs. If you want to cancel just go to MSC website and check your account and look for you booked tours and on the right you will see a button that says cancel. Give it about 2 minut s and then you can book again. Pretty easy. Link to comment Share on other sites More sharing options...
Preziosa Posted February 18, 2019 #13 Share Posted February 18, 2019 The problem is its very difficult to come to the account. I Can only come to a part of my account Link to comment Share on other sites More sharing options...
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