andymattmom Posted March 25, 2019 #1 Share Posted March 25, 2019 I’m 62 days from cruise- and haven’t gotten flight information. At what date did you hear (how many days from cruise)? Also we booked through TA and we have 2 cabins so 2 different reservations- the TA said they had NCL link them so we’d be on same flight as our sons. Has anyone had issues with not getting on same flights? Thanks!! Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #2 Share Posted March 25, 2019 I am 49 and nothing so far! Was told last week, day 55 was the day I should know, so I am calling again, not sure if I should customer service or premium air? Anyone had experience in getting results? Thx Link to comment Share on other sites More sharing options...
workingmom200112 Posted March 25, 2019 #3 Share Posted March 25, 2019 6 minutes ago, tokidoki said: I am 49 and nothing so far! Was told last week, day 55 was the day I should know, so I am calling again, not sure if I should customer service or premium air? Anyone had experience in getting results? Thx Hi Tokidoki, I am currently 48 days out and have not received my flight information yet either. I called the premium air department on Friday (51 days out) and was told "they have your reservation and should get to it next week". So not a lot of help :( Link to comment Share on other sites More sharing options...
S&DMOM Posted March 25, 2019 #4 Share Posted March 25, 2019 How do you find your flight information. Does it appear on your "e documents"? When I click on e documents I get an error message so I guess my flight info is not available yet? Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #5 Share Posted March 25, 2019 Just now, workingmom200112 said: Hi Tokidoki, I am currently 48 days out and have not received my flight information yet either. I called the premium air department on Friday (51 days out) and was told "they have your reservation and should get to it next week". So not a lot of help 😞 Unacceptable! I am going to try again today😩 Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #6 Share Posted March 25, 2019 2 minutes ago, S&DMOM said: How do you find your flight information. Does it appear on your "e documents"? When I click on e documents I get an error message so I guess my flight info is not available yet? R u getting 10044? Was told it’s the delayed flight info Link to comment Share on other sites More sharing options...
ladybaldwin Posted March 25, 2019 #7 Share Posted March 25, 2019 I called at 51 days after been told previously that it would be available at 55 days. The NCL rep put me on hold while she contacted air and got my flights to me while I was still on the phone. I had previously been getting the the "error code" when i attempted to download my edocs. Link to comment Share on other sites More sharing options...
workingmom200112 Posted March 25, 2019 #8 Share Posted March 25, 2019 4 minutes ago, S&DMOM said: How do you find your flight information. Does it appear on your "e documents"? When I click on e documents I get an error message so I guess my flight info is not available yet? This is how I know I don't have my flight information. I get the same error message. The first time I received it I called and was told I was getting the error because the flight was not yet booked. That once the flight was booked I was receive an email telling me that the edocs were ready. I have been checking once an hour since then Link to comment Share on other sites More sharing options...
workingmom200112 Posted March 25, 2019 #9 Share Posted March 25, 2019 2 minutes ago, ladybaldwin said: I called at 51 days after been told previously that it would be available at 55 days. The NCL rep put me on hold while she contacted air and got my flights to me while I was still on the phone. I had previously been getting the the "error code" when i attempted to download my edocs. Thanks ladybaldwin, I will try calling NCL instead Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #10 Share Posted March 25, 2019 Gonna try again😱 Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #11 Share Posted March 25, 2019 5 minutes ago, ladybaldwin said: I called at 51 days after been told previously that it would be available at 55 days. The NCL rep put me on hold while she contacted air and got my flights to me while I was still on the phone. I had previously been getting the the "error code" when i attempted to download my edocs. Can u share the flight info? Did u get decent flight times? Thx Link to comment Share on other sites More sharing options...
S&DMOM Posted March 25, 2019 #12 Share Posted March 25, 2019 (edited) 10 minutes ago, tokidoki said: R u getting 10044? Was told it’s the delayed flight info Yes.. error message 10044. Thank you for the info. Edited March 25, 2019 by S&DMOM Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #13 Share Posted March 25, 2019 1 minute ago, S&DMOM said: Yes.. error message 10044 Thx! Link to comment Share on other sites More sharing options...
ladybaldwin Posted March 25, 2019 #14 Share Posted March 25, 2019 31 minutes ago, tokidoki said: Can u share the flight info? Did u get decent flight times? Thx I'm flying out of SFO to SEA My flight is at 8:30 am and I arrive at 10:45 am. As long as there is no flight delays out of SFO I'm ok. Coming home I have a 2:30 pm flight which gives us plenty of time. Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #15 Share Posted March 25, 2019 Just now, ladybaldwin said: I'm flying out of SFO to SEA My flight is at 8:30 am and I arrive at 10:45 am. As long as there is no flight delays out of SFO I'm ok. Coming home I have a 2:30 pm flight which gives us plenty of time. Those r great flights! When’s your cruise? Link to comment Share on other sites More sharing options...
ladybaldwin Posted March 25, 2019 #16 Share Posted March 25, 2019 Just now, tokidoki said: Those r great flights! When’s your cruise? May 4th on the Joy to cruise Alaska 🙂 Link to comment Share on other sites More sharing options...
andymattmom Posted March 25, 2019 Author #17 Share Posted March 25, 2019 Update- I contacted my travel agent. She saw the flight information- sent me email which I am impatiently waiting on. The flights were decent on American. I want the reservation numbers so I can do seat assignments. Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #18 Share Posted March 25, 2019 43 minutes ago, andymattmom said: Update- I contacted my travel agent. She saw the flight information- sent me email which I am impatiently waiting on. The flights were decent on American. I want the reservation numbers so I can do seat assignments. Thx and have a wonderful cruise😻 Link to comment Share on other sites More sharing options...
tokidoki Posted March 25, 2019 #19 Share Posted March 25, 2019 just found out from NCL prem.air dept, that they r working this week on the May 13 date, so I should know by friday. Hopefully😥 Link to comment Share on other sites More sharing options...
Rahway742 Posted March 26, 2019 #20 Share Posted March 26, 2019 8 hours ago, andymattmom said: Update- I contacted my travel agent. She saw the flight information- sent me email which I am impatiently waiting on. The flights were decent on American. I want the reservation numbers so I can do seat assignments. You got the flights already for the may 26th breakaway cruise ? Link to comment Share on other sites More sharing options...
andymattmom Posted March 26, 2019 Author #21 Share Posted March 26, 2019 2 minutes ago, Rahway742 said: You got the flights already for the may 26th breakaway cruise ? Well the TA was mistaken- the flights are visible but tickets not issued yet. According to NCL that should be issued late this week or early next week. I know my flights - arrive by 11:45am and return flight is 3:30pm both on American Airlines. I was wanting to be able to do seats but will have to wait — Link to comment Share on other sites More sharing options...
Rahway742 Posted March 26, 2019 #22 Share Posted March 26, 2019 3 minutes ago, andymattmom said: Well the TA was mistaken- the flights are visible but tickets not issued yet. According to NCL that should be issued late this week or early next week. I know my flights - arrive by 11:45am and return flight is 3:30pm both on American Airlines. I was wanting to be able to do seats but will have to wait — Oh ok good to know I'm on the same cruise and flying in from Newark I was getting antsy about the flights I just want to know already lol Link to comment Share on other sites More sharing options...
andymattmom Posted March 26, 2019 Author #23 Share Posted March 26, 2019 (edited) 5 minutes ago, Rahway742 said: Oh ok good to know I'm on the same cruise and flying in from Newark I was getting antsy about the flights I just want to know already lol We are flying in from Indianapolis! I’m ready to see flights also to get seats. Who are you cruising with ? Edited March 26, 2019 by andymattmom Link to comment Share on other sites More sharing options...
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