maja651 Posted April 3, 2019 #1 Share Posted April 3, 2019 We just spent 2 fabulous weeks on the Dawn in the Garden Villa. It was the trip of a lifetime! The villa is amazing, but even more amazing was the service and friendship we received from our butler Jane Sartin and concierge Roel Gonzalez. These 2 are absolutely the best and I hope to see them again some day! If you’re lucky enough to be sailing the Dawn in a suite in the near future, hopefully you too will get to meet these 2 amazing people. 1 Link to comment Share on other sites More sharing options...
San10s Posted April 3, 2019 #2 Share Posted April 3, 2019 6 hours ago, maja651 said: We just spent 2 fabulous weeks on the Dawn in the Garden Villa. It was the trip of a lifetime! The villa is amazing, but even more amazing was the service and friendship we received from our butler Jane Sartin and concierge Roel Gonzalez. These 2 are absolutely the best and I hope to see them again some day! If you’re lucky enough to be sailing the Dawn in a suite in the near future, hopefully you too will get to meet these 2 amazing people. Jane was our Butler in our Family Suite on the Dawn last April. I cruised the Dawn 2 more times.... once in a suite but did not have Jane as our butler. Five months later, I was back on the Dawn. I surprised my two childhood girlfriends (of 60 years) and upgraded us to a beautiful suite on the Dawn. When the Butlers came into the pre-boarding / suites area, Jane noticed me and immediately called out my name saying... Miss Judy! Miss Judy!! She came over and we shared a big hug. She and I were disappointed that we were not in one of her cabins. We were back on the Dawn a 3rd time in November for a re-positioning cruise but not in a suite. We were at dinner in Cagney's when she came in to get a dinner together to bring to one of her suites. Another wonderful greeting was enjoyed. I can be cynical with people working for gratuities but Jane is just a great person. She is warm, caring and wonderful. Roel was excellent as well, checking in on us when dining at specialty restaurants and always fun to chat with. Again, I got to see him on both of my 2 additional cruises. In November, he asked how my cruise was going and if I needed anything. I reminded him I was not in a suite that cruise. He said that it didn't matter and to let him know if I needed any assistance with anything. He would always stop by to say hello when he noticed that we were dining nearby. Jane and Roel are definitely a couple of NCL's best!! Link to comment Share on other sites More sharing options...
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