spearnreel Posted September 3, 2019 #126 Share Posted September 3, 2019 I would suggest to all cruise lines to have a very upfront and obvious waiver attached to all sailings during hurricane season indicating the risks. I know one is in place but make it a separate acknowledgement in BIG bold letters requiring a signature. That way, when the itinerary is unfortunately affected by such tropical storm, it might keep the 1% a bit more contained when feelings get hurt. Link to comment Share on other sites More sharing options...
Rare exm Posted September 7, 2019 #127 Share Posted September 7, 2019 An update for those (including myself) who were on the 8/24 Seaside sailing (that got stuck in Miami). Just received this email which I greatly appreciate from MSC: "We hope you enjoyed your time aboard MSC Seaside! Due to Hurricane Dorian and the direction we received from the U.S. Coast Guard and other relevant authorities, we unfortunately had to miss our stop in Nassau and return to PortMiami a day early. While this was due to circumstances beyond our control and decisions were made based on the safety and security of our guests and crew, we do apologize for the last minute change. We hope that you choose to sail with MSC Cruises again and are pleased to offer you a 25% discount – good for any ship in our fleet, on any sail date, and any category of stateroom, with no expiration date. When you’re ready to book your future cruise, please call 877-665-4655 and make sure to reference your booking number from your MSC Seaside cruise departing August 24, 2019. The 25% credit discount will then be applied to your new reservation. " 1 Link to comment Share on other sites More sharing options...
Rare BermudaBound2014 Posted September 7, 2019 #128 Share Posted September 7, 2019 I like it! Now print the email showing no restrictions as there have been reports in the past of MSc changing their mind 🙂 Link to comment Share on other sites More sharing options...
CruiseLand Posted September 8, 2019 #129 Share Posted September 8, 2019 10 hours ago, exm said: An update for those (including myself) who were on the 8/24 Seaside sailing (that got stuck in Miami). Just received this email which I greatly appreciate from MSC: "We hope you enjoyed your time aboard MSC Seaside! Due to Hurricane Dorian and the direction we received from the U.S. Coast Guard and other relevant authorities, we unfortunately had to miss our stop in Nassau and return to PortMiami a day early. While this was due to circumstances beyond our control and decisions were made based on the safety and security of our guests and crew, we do apologize for the last minute change. We hope that you choose to sail with MSC Cruises again and are pleased to offer you a 25% discount – good for any ship in our fleet, on any sail date, and any category of stateroom, with no expiration date. When you’re ready to book your future cruise, please call 877-665-4655 and make sure to reference your booking number from your MSC Seaside cruise departing August 24, 2019. The 25% credit discount will then be applied to your new reservation. " Please don't think good or bad. I just want your opinion since you were on the same sailing with me. Will you sail with MSC again? Link to comment Share on other sites More sharing options...
Rare exm Posted September 8, 2019 #130 Share Posted September 8, 2019 16 hours ago, CruiseLand said: Please don't think good or bad. I just want your opinion since you were on the same sailing with me. Will you sail with MSC again? Yes. It looks like all cruise companies have made mistakes one way or another during hurricanes so with the 25% I feel MSC did right to us. The cruise itself was fine, I liked the international crowd, the ship is beautiful and the food was good. Icing on the cake is the fact that MSC in general is cheaper than others. Link to comment Share on other sites More sharing options...
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