Service charge

[Rjh8842]

On the usa website it states that service charges can be removed. when I am on the add on page for my cruise i noticed you can prepay the service charge. And when I clicked on it it stated that the service charge is manadatory and can not be removed. I booked with us website and am going on a med cruise. Which is correct? Tia

[Beamafar]

It's so mandatory in Ireland and UK now that it's built into the cruise price!  However, for those who have it added, either prior to sailing, or when onboard, you certainly can have them removed, but there have been reports that you need to offer a reason for doing so.