silversneakers Posted November 29, 2019 #1 Share Posted November 29, 2019 Called Princess but agent was not clear on what this actually offers. This is for a 13 day couples Thermal Suite Pass. My question(s): can they be used any days at any time or do you need to specify a time; there appears to be a 15% gratuity but for what services; and does the Emerald have a hydro indoor pool or is the spa pool only outside? Link to comment Share on other sites More sharing options...
CruisinFinsUp Posted November 29, 2019 #2 Share Posted November 29, 2019 Grand class ships - including Emerald - have "thermal suite". This is heated loungers (5 or 6), aromatherapy showers, 2-3 steam rooms with different aromas and features. It is usually open from 8 or 9 am until about 10 pm. They sell limited numbers of passes, plus suite passengers have included access, plus some spa treatments include thermal suite before/ after the treatment. Google for photos. Not sure about the gratuity. We bought once or twice years ago and I don't recall - staff tidy up and take towels out but thats about it. It may be that online All spa services have added gratuity and you may find differently if you book onboard. Spa has tours first few hours on embarkation day. You could always go tour and decide if its something you want to do. On Emerald: The outdoor "Lotus Spa Pool" is adults only but "included" (no extra charge). Royal class ships have "Enclave" which is a larger thermal suite including a hot pool inside. Similar access except it is not included for suite passengers on Royal class. Link to comment Share on other sites More sharing options...
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