stratixman Posted December 19, 2019 #1 Share Posted December 19, 2019 Wondering if any others are experiencing problems with the HAL website? For past days I have been able to login successfully but not able to access any of My Account info, i.e. Details, Booking or Mariner Status. Errors are displayed as follows for each: Details - "You must answer different questions and your answers cannot be the same across questions" Bookings - "Your request was not processed. Please try again later." Mariner Status - "There was a system error. Please try again later. For your Mariner Status and Cruise History info, please call the Mariner Society at 1‐800‐547‐9139 (outside of the U.S. call 206‐281‐3535 ext. 8353)" The website knows my booking number and presents no problems accessing Manage My Booking (where I can spend more money). Figures. Anyway, frustrating not to be able to confirm online details of my booking and to check Mariner status info. Link to comment Share on other sites More sharing options...
dfish Posted December 19, 2019 #2 Share Posted December 19, 2019 I just tried it using Chrome and I could get the Details section but not the ones for Bookings or Mariner Status. Using Edge, I was able to access all three. Link to comment Share on other sites More sharing options...
Rare kazu Posted December 19, 2019 #3 Share Posted December 19, 2019 On my IPad, using Safari and everything comes up just fine for me. Link to comment Share on other sites More sharing options...
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