allyfrizzle Posted February 16, 2020 #1 Share Posted February 16, 2020 Hello, I'll be setting sail next week (!!!!). My fare included a limited wi-fi package, but I am interested in upgrading to the unlimited package. Is there a way to do this using my freebie as a "credit" toward the cost, or will I just have to outright purchase the unlimited package? Thanks in advance. Link to comment Share on other sites More sharing options...
allyfrizzle Posted February 18, 2020 Author #2 Share Posted February 18, 2020 Bump Link to comment Share on other sites More sharing options...
bigblue1952 Posted February 18, 2020 #3 Share Posted February 18, 2020 We were able to do this on the Seaside in November. It cost $100.00 to upgrade to unlimited wifi. 1 Link to comment Share on other sites More sharing options...
allyfrizzle Posted February 19, 2020 Author #4 Share Posted February 19, 2020 23 hours ago, bigblue1952 said: We were able to do this on the Seaside in November. It cost $100.00 to upgrade to unlimited wifi. Thank you. I called MSC customer service. I seemed to have a timid/unknowledgeable agent and she told me that she couldn't do it for me. She also said she doubts I can do it aboard the ship. So I guess I'll just try on the first night. Link to comment Share on other sites More sharing options...
bigblue1952 Posted February 19, 2020 #5 Share Posted February 19, 2020 1 hour ago, allyfrizzle said: Thank you. I called MSC customer service. I seemed to have a timid/unknowledgeable agent and she told me that she couldn't do it for me. She also said she doubts I can do it aboard the ship. So I guess I'll just try on the first night. Yes, we did this on the first day onboard. When I called MSC beforehand, I was told it could not be done ahead of time. 1 Link to comment Share on other sites More sharing options...
Rare Cruisergal1208 Posted February 19, 2020 #6 Share Posted February 19, 2020 Wait till on the ship and do it. You can also use almost all of the package you have then upgrade the package. Just check onboard. Enjoy the Mera. Link to comment Share on other sites More sharing options...
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