Regent Asia Refunds

[Sidona]

Any info on how Regent intends to fulfill promised refunds for trips recently terminated in Asia.  We'd like to do some forward planning and budgeting, but have been unable to get any info from Regent about their plan to reimburse. Calls go to voice mail, or one is encouraged to send an email with the notice that it will take 10 business days to get a response.

[Pcardad]

They already sent a letter/email to your TA a week or 2 back. Keep in mind that it will take a little time for your FCC or refund as these all have to be done manually.

[TravelnAl]

Our 3/13 cruise was cancelled on 2/19.  Complete refund was received last week.  Still waiting for info on FCC.  Regent did a good job on this.

[slidebite]

While I certainly do not want my April cruise cancelled, I must admit a full refund AND a FCC sounds pretty darn appealing LOL!

[BBfromCA]

I have received both refund and FCC for the canceled 3/1 cruise. Have already booked a replacement cruise in 2022. All was taken care of through my TA.

[Sharle]

20 hours ago, TravelnAl said:

Our 3/13 cruise was cancelled on 2/19.  Complete refund was received last week.  Still waiting for info on FCC.  Regent did a good job on this.

FCC is on your account. If you book another cruise just let Regent or your TA know that you have a FCC and it will be applied. I used mine but never actually got a notice from Regent that it was there, other than hearing from my TA that it would be available