garymfreedman Posted August 20, 2020 #26 Share Posted August 20, 2020 God help us if the service on the ship is as "good" as it is in updating a reservation. My travel agent booked my new cruise (For the third time) for June of 2021, and all my account shows is booking pending....If I was put in charge of Virgin Voyages communications, there would be a 100% overhaul of the department and policies... To make them Sailor friendly... Link to comment Share on other sites More sharing options...
NameThatFunnel Posted August 20, 2020 #27 Share Posted August 20, 2020 After 3 attempts to cruise on Scarlet Lady this year (with my October sailing canceled last week), I decided to stop rebooking and take the refund. I will wait it out and book again last minute in 2021. 2 Link to comment Share on other sites More sharing options...
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