Royal Caribbean 150% single discount

[Mikey2611]

I have over the required number of points ( well over) to be afforded the 150% of double reduced fare for single travellers. I have booked using that on a number of occasions but on trying to book a cruise in the last few days by agent told me that RCL had told them that it was only available tor Balcony or above bookings.  It certainly has not been the case and there is no caveat to that affect on the listing of benefits.  Has anyone else discovered this arbitrary change in policy - if indeed it is a change of policy and if so why no notice to members. ??? I paid full price on many cruises in order to benefit from this perk snd now it seems it’s not available any more. 
comments?