JohnMI Posted August 7, 2021 #1 Share Posted August 7, 2021 So, I cruise on the Magic on the 12th and was trying to complete online check-in for my wife and I today. I fill in all of the info and get to the very end where it gives the "check-in summary". On that page, it shows both of us as "incomplete". If I pop open the summary for each of us, everything has a green check next to it. I filled in everything that it asked. If I go and print my booking summary, it shows "Online Check-in Status: Complete" for both of us -- but on the website itself, it doesn't. It won't let me print boarding passes because it says I haven't completed the check-in for everyone yet -- even though, again, it shows both my wife and I have fully completed everything. Any suggestion on how to correct this? I mean, I can call, but was curious if there was just something obvious that I'm overlooking? I did try logging out and back in again. Link to comment Share on other sites More sharing options...
joelheather Posted August 8, 2021 #2 Share Posted August 8, 2021 1 hour ago, JohnMI said: So, I cruise on the Magic on the 12th and was trying to complete online check-in for my wife and I today. I fill in all of the info and get to the very end where it gives the "check-in summary". On that page, it shows both of us as "incomplete". If I pop open the summary for each of us, everything has a green check next to it. I filled in everything that it asked. If I go and print my booking summary, it shows "Online Check-in Status: Complete" for both of us -- but on the website itself, it doesn't. It won't let me print boarding passes because it says I haven't completed the check-in for everyone yet -- even though, again, it shows both my wife and I have fully completed everything. Any suggestion on how to correct this? I mean, I can call, but was curious if there was just something obvious that I'm overlooking? I did try logging out and back in again. Have you tried calling Carnival? Link to comment Share on other sites More sharing options...
Frank12 Posted August 8, 2021 #3 Share Posted August 8, 2021 We are on the 8/12cruise with you and it worked fine last week. The only issue I had was with the Covid question. My wife had to complete her form, then I had to log out of her account and log in under my name and complete my covid form before it would show complete. Link to comment Share on other sites More sharing options...
Cruisesfun65 Posted August 8, 2021 #4 Share Posted August 8, 2021 Try clearing out your cookies. Or use a different browser. Link to comment Share on other sites More sharing options...
JohnMI Posted August 8, 2021 Author #5 Share Posted August 8, 2021 It corrected itself after about 30 minutes. 👍 Link to comment Share on other sites More sharing options...
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