What do if?

[smileyface1948]

We are flying to Greece on Friday 8/13 embarking the Eurodam on 8/15. Testing will be done at the pier in Athens. What if one tests positive at the port and is denied boarding? Is this covered on the Covid policy. We have the HAL  premium insurance too. I know I am overthinking this, but it is making me very anxious. We are overloaded with Delta variant in Florida. Very concerning.

[Red Haired Lady]

5 minutes ago, smileyface1948 said:

We are flying to Greece on Friday 8/13 embarking the Eurodam on 8/15. Testing will be done at the pier in Athens. What if one tests positive at the port and is denied boarding? Is this covered on the Covid policy. We have the HAL  premium insurance too. I know I am overthinking this, but it is making me very anxious. We are overloaded with Delta variant in Florida. Very concerning.

See the HAL website for the "Worry-free Promise - Covid-19  Protocals"  The website is:

 

Covid-19 Protection Program (hollandamerica.com)

 

 

And I have copied and pasted the main part of it below:

 

HAL Worry-Free Promise
This new element of the Worry-Free Promise program provides further peace of mind for guests within 30 days of embarkation through disembarkation for bookings made prior to September 30, 2021 and sailing on or before December 31, 2021. It is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. It is also designed to assist guests who, as a result of governmental travel restrictions put in place within 30 days of embarkation, cannot travel to the country of embarkation for their booked cruise. The program outlined below will apply to the affected guests and their immediate travel party in the same stateroom.

Pre-Embarkation:
Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same stateroom if any guest tests positive for COVID-19 within 30 days prior to embarkation.
On Board:
FCC worth 100% of the per-day cruise fare for the missed days and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line, and for the refundable portion of taxes, fees, and port expenses for ports visited after disembarkation.
Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge. 

 

Shoreside:

Reimbursement of expenses for COVID-related medical care including during any medically required shoreside quarantine period for guests and their immediate travel party if any such guest(s) test positive for COVID-19 during their cruise. This includes air change fees in the case onward travel plans need to change.
Any shoreside meals will be covered by a per-diem meal allowance as communicated by the family assistance coordinator upon disembarkation (no receipt retention is required).
Dedicated Family Assistance Program liaison for care and logistical shoreside support until medically cleared to travel home.
Assistance opening COVID-related insurance claims (for those who are eligible under their insurance policies or travel protection plans)
This program is not intended to replace insurance or travel protection there are many non-COVID related reasons for travel protection plans.
Insurance may allow for refunds in some cases otherwise covered by FCC only.
Insurance coverage is subject to the applicable policy.
General:
Guests with insurance will be reimbursed for reasonable expenses, as defined below, incurred but not covered by their insurance meaning that the guest must file a claim with their primary insurer, and submit any excluded or uncovered expense.
This program shall not be applicable to a guest or any member(s) of their immediate travel party if such individual makes any false statements to the cruise line as to such individual’s COVID-19 vaccination status. The cruise line reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of such false statements.
This program is not intended to provide long-term care for issues arising from COVID-19 and there will be no reimbursement of any expenses incurred after guest is medically cleared to travel home.

Edited August 10, 2021 by Red Haired Lady

[smileyface1948]

Can you explain how that would apply to above. I have read it numerous times. Please help!

[seaoma]

@smileyface1948, I think it's best that you call HAL. I would hesitate to give you information on this when I may be misunderstanding the confusing statements. 

 

One thing I am sure of, I would advise you to test for covid before you ever leave Florida. I have read of several of your fellow Floridians testing positive before their cruises and they have been entirely without symptoms.

Edited August 10, 2021 by seaoma

[SusieKIslandGirl]

1 hour ago, seaoma said:

One thing I am sure of, I would advise you to test for covid before you ever leave Florida. I have read of several of your fellow Floridians testing positive before their cruises and they have been entirely without symptoms.

That sounds like a great idea.

[Hlitner]

We are cruising in Greece now on the Seabourn Ovation.  SB and HAL seem to have a similar worry free policy.  If you were to test positive at embarkation arrangements would be made to quarantine you in an approved hotel until such time as you are cleared to travel.  No question that cruising and travel involve risk and folks either learn how to tolerate that risk or they should not travel.  I would suggest that those planning to travel be very cautious for a couple of weeks prior to their trip.  Before we flew to Greece we minimized contact with folks for 2 weeks and wore good N95 masks when we did go out.

 

i will also say that on our ship you hear very little COVID discussion.  Folks here seem to have mentally adjusted to the constant risk and are now about living a normal travel existence to the extent possible.  
 

Hank