Sigma Cruiser Posted November 5, 2021 #1 Share Posted November 5, 2021 Does anyone know who is the current Diamonds Lounge concierge and their email address? Thanks in advance for your reply. Link to comment Share on other sites More sharing options...
Another_Critic Posted November 5, 2021 #2 Share Posted November 5, 2021 28 minutes ago, Sigma Cruiser said: Does anyone know who is the current Diamonds Lounge concierge and their email address? Thanks in advance for your reply. No passengers are on board Anthem at the moment. She is currently in the Atlantic heading to Cape Liberty. First cruise out of Cape Liberty is Nov. 8. The concierge may or may not change upon her arrival. Email: AN_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
Rare kernow Posted November 5, 2021 #3 Share Posted November 5, 2021 We were on the beginning of Oct and the concierge was Federico but he was leaving before Anthem went to the US as he didn't have the correct visa. Not sure who was replacing him. Link to comment Share on other sites More sharing options...
gc Posted November 5, 2021 #4 Share Posted November 5, 2021 1 hour ago, Sigma Cruiser said: Does anyone know who is the current Diamonds Lounge concierge and their email address? Thanks in advance for your reply. Ricardo Mock AN_concierge@rccl.com Link to comment Share on other sites More sharing options...
Sigma Cruiser Posted November 5, 2021 Author #5 Share Posted November 5, 2021 20 minutes ago, gc said: Ricardo Mock AN_concierge@rccl.com I recently heard thru the grapevine that Ricardo is still on Oasis until January 2022. Link to comment Share on other sites More sharing options...
Hara87 Posted November 5, 2021 #6 Share Posted November 5, 2021 I know they are at sea but tried anyway and received this return email - Address not found Your message wasn't delivered to AN_concierge@rccl.com because the address couldn't be found, or is unable to receive mail. Link to comment Share on other sites More sharing options...
Another_Critic Posted November 6, 2021 #7 Share Posted November 6, 2021 5 hours ago, Hara87 said: I know they are at sea but tried anyway and received this return email - Address not found Your message wasn't delivered to AN_concierge@rccl.com because the address couldn't be found, or is unable to receive mail. Try AN_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
cublet Posted November 6, 2021 #8 Share Posted November 6, 2021 7 hours ago, Another_Critic said: Try AN_DiamondConcierge@rccl.com Hello, This is the correct email address as I exchanged emails with Federico when my attempt to book Covid tests failed. Federico was due to leave on 20thOctober - he had an 'understudy' for two days at the end of my last cruise but I'm afraid I cannot remember his name. Regards, Cublet Link to comment Share on other sites More sharing options...
Rare Radio Posted November 6, 2021 #9 Share Posted November 6, 2021 Ricardo Mock was the Diamond Concierge on Oasis of the Seas for my B2B Oct 3 - Oct 17, 2021 Radio Link to comment Share on other sites More sharing options...
lovelife Posted November 7, 2021 #10 Share Posted November 7, 2021 22 hours ago, Radio said: Ricardo Mock was the Diamond Concierge on Oasis of the Seas for my B2B Oct 3 - Oct 17, 2021 Radio He was still there on the 31st also when they headed to Miami. Link to comment Share on other sites More sharing options...
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