Margaretealexander Posted November 13, 2021 #1 Share Posted November 13, 2021 How long does it take for you visa points redemption which was cashed in for onboard credit, take to show up on your reservation? I was hoping to get things booked using that credit. Link to comment Share on other sites More sharing options...
kjkrmk Posted November 13, 2021 #2 Share Posted November 13, 2021 For me, a few business days. Link to comment Share on other sites More sharing options...
Rare Chrissit Posted November 13, 2021 #3 Share Posted November 13, 2021 For us it took 4 months and two phone calls. Redeemed in July, I think I called in September and told it was done… never showed up, so I called again last night and it was there within about 2 hours. if you don’t see it, call. The transaction numbers and the amount of points transferred are good to know. Link to comment Share on other sites More sharing options...
Margaretealexander Posted November 13, 2021 Author #4 Share Posted November 13, 2021 (edited) It’s been three weeks and the cruise isn’t til Jan. Still call now? Who do I call? Bank of America? Edited November 13, 2021 by Margaretealexander Link to comment Share on other sites More sharing options...
Rare Chrissit Posted November 13, 2021 #5 Share Posted November 13, 2021 23 minutes ago, Margaretealexander said: It’s been three weeks and the cruise isn’t til Jan. Still call now? Who do I call? Bank of America? Call Royal - I started with the general reservations number and they transferred me to the group that handles placing the points. The transaction number will be helpful otherwise, have your credit card that you redeemed from handy. Link to comment Share on other sites More sharing options...
rucruisn2 Posted November 13, 2021 #6 Share Posted November 13, 2021 Once I figured out who to call, it was applied instantly. You can do it yourself online. Link to comment Share on other sites More sharing options...
Fisical1 Posted November 13, 2021 #7 Share Posted November 13, 2021 Where do you go on your reservation online to check if its been applied? Link to comment Share on other sites More sharing options...
Sobro Posted November 13, 2021 #8 Share Posted November 13, 2021 Cruise planner. Link to comment Share on other sites More sharing options...
Fisical1 Posted November 14, 2021 #9 Share Posted November 14, 2021 I guess I will call them. I dont see anything related to on board credit on the planner just things to purchase. Anymore specifics? Link to comment Share on other sites More sharing options...
Rare Chrissit Posted November 14, 2021 #10 Share Posted November 14, 2021 20 hours ago, rucruisn2 said: Once I figured out who to call, it was applied instantly. You can do it yourself online. Rewards Loyalty Desk (came to me when I couldn’t sleep last night). If you have a way to ensure that it’s done online, I’d love to not sit on hold in the future. My husband completed the transfer online, but it never made it to the booking - which is why we had to call. 9 hours ago, Fisical1 said: I guess I will call them. I dont see anything related to on board credit on the planner just things to purchase. Anymore specifics? In the cruise planner, at the top of the page between order history and cart is where mine shows. Directly above the blue nav to different items you can purchase. 1 Link to comment Share on other sites More sharing options...
Fisical1 Posted November 14, 2021 #11 Share Posted November 14, 2021 Thank you so much for the visual. Looks like they have not applied mine so will give them a call. Thanks again!! Link to comment Share on other sites More sharing options...
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