DebbieICU Posted March 1, 2006 #1 Share Posted March 1, 2006 I want to thank this board for their help with my miami questions. I booked a room in December for our trip this past week. Little did I know it was Boat show week and everything was getting booked. I paniced i guess as it was right before Xmas and had read that people were putting multiple bids in at priceline and this seemed like it would take too much time so I went to Hotwire. Picked a 3 1/2 star hotel in downtown Miami and won Fortune house which is a condo hotel. Read reviews of them at tripadvisor and it sounded horrible. Called Hotwire and discussed my concerns and the fact I was traveling with children. He called the place himself and they assured him that all was fine. He(the man from Hotwire ) said my only option was to go to the hotel - look at the room- and call Hotwire if I was unhappy- great I said. and hung up. Close to our departure I read another horrible review and called hotwire again. If you can find 3 reviews from different sources that give bad reviews they will refund your money or make another reservation for you but at this point there was nothing left in Miami that I could afford so I had to keep it. Called the hotel myself and spoke about my concerns with management and upon checkin they were familiar with me by now and supposedly gave us a better room. It was fine - clean and comfortable for one night - so our stay was not as bad as I thought it was going to be but I don't think I will ever use hotwire again. Debbie Link to comment Share on other sites More sharing options...
BlueHerons Posted March 1, 2006 #2 Share Posted March 1, 2006 I want to thank this board for their help with my miami questions. I booked a room in December for our trip this past week. Little did I know it was Boat show week and everything was getting booked. I paniced i guess as it was right before Xmas and had read that people were putting multiple bids in at priceline and this seemed like it would take too much time so I went to Hotwire. Picked a 3 1/2 star hotel in downtown Miami and won Fortune house which is a condo hotel. Read reviews of them at tripadvisor and it sounded horrible. Called Hotwire and discussed my concerns and the fact I was traveling with children. He called the place himself and they assured him that all was fine. He(the man from Hotwire ) said my only option was to go to the hotel - look at the room- and call Hotwire if I was unhappy- great I said. and hung up. Close to our departure I read another horrible review and called hotwire again. If you can find 3 reviews from different sources that give bad reviews they will refund your money or make another reservation for you but at this point there was nothing left in Miami that I could afford so I had to keep it. Called the hotel myself and spoke about my concerns with management and upon checkin they were familiar with me by now and supposedly gave us a better room. It was fine - clean and comfortable for one night - so our stay was not as bad as I thought it was going to be but I don't think I will ever use hotwire again. Debbie Debbie, from what you wrote, both Hotwire and the hotel went out of their way to make you feel better and to give you a good room. Why would you not use Hotwire again? For what it is worth, I don't use TripAdvisor because I've never found their reviews to be worth much. Grain of salt and all. Glad it worked out for you. Link to comment Share on other sites More sharing options...
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