Beware ArrCAN form requirements for Nansen passengers

[jonikal]

The ArrCAN app for completing the required Canadian entry form within 72 hours of boarding for, inter alia,  travel to Canada, requires the name of the ship.

Unfortunately, their ship list fails to include the Nansen without which it is not possible to complete the form and there is no way to enter the name manually. Interestingly,  Fram and Amundsen are duly noted. 

Frustrating when last minute glitches come up.  Contacted the ship via email and if no response, will phone. 

Any attempts to get an explanation/help on the ArrCAN chat line were useless.

[jonikal]

Ok - phoned the Nansen front desk and they told me to use either FRAM or AMUNDSEN.  

That seemed to work and we got the necessary stamp of approval from ArrCAN site. Hope this helps others trying to comply with Canadian requirements for entry.

[CDNPolar]

If you go to the "Canadian Cruisers" forum, you will see the top two discussions now are about the ArriveCan App, and other cruise lines are having issues as well.

 

ArriveCan is an issue for more than just cruise lines.  Go read the forums there - you may find more information there as the Hurtigruten forum is not that busy.  Since ArriveCan is a Canadian App, you are likely to find better information in that forum.