Possible to add MyVegas OBC to casino comped cruise?

[LittleJoefromKokomo]

I got about 2200 points on my last cruise and got a certificate for a free cruise on selected dates which I booked onboard at the nextcruise office, no problems there, it worked out great. Got the new invoice in the email a few days later with zero balance. But now I remembered that I had the MyVegas app on my old cellphone, I found it in a drawer and logged into the app and saw that I could purchase $100 worth of OBC. I did it and follwed the instructions to have it applied. But then I saw the small notice that said "This offer is not applicable to any Casino Royale promotional offers, Instant Reward Certificate, Interline Rates, Family & Friends, Charters, FAM cruises or group reservations" 

 I guess I am screwed but would still like to know if anyone else have had success in getting OBC from the MyVegas app to a comped cruise?

[ticketsunlimited]

1 hour ago, UnregisteredUser said:

I got about 2200 points on my last cruise and got a certificate for a free cruise on selected dates which I booked onboard at the nextcruise office, no problems there, it worked out great. Got the new invoice in the email a few days later with zero balance. But now I remembered that I had the MyVegas app on my old cellphone, I found it in a drawer and logged into the app and saw that I could purchase $100 worth of OBC. I did it and follwed the instructions to have it applied. But then I saw the small notice that said "This offer is not applicable to any Casino Royale promotional offers, Instant Reward Certificate, Interline Rates, Family & Friends, Charters, FAM cruises or group reservations" 

 I guess I am screwed but would still like to know if anyone else have had success in getting OBC from the MyVegas app to a comped cruise?

I have always tried and had it bounced back as "cant use two offers"

[ValerieJo]

I'm wondering how this works (not on a comp cruise)?  Is it only for new bookings?  I have a cruise in November and would like to add the $100 OBC.   The cruise is already booked and paid for.  The wording is kind of confusing on the app.  Thanks.

[LittleJoefromKokomo]

1 hour ago, ValerieJo said:

I'm wondering how this works (not on a comp cruise)?  Is it only for new bookings?  I have a cruise in November and would like to add the $100 OBC.   The cruise is already booked and paid for.  The wording is kind of confusing on the app.  Thanks.

It's not only for totally new bookings, but the booking can't be more than 30 days old. 

Edited September 30, 2022 by UnregisteredUser

[bluecruise456]

I got the same response from Club Royale via email.  "Since my cruise is discounted by the casino the $100 OBC can not be used."   The free play that myvegas offers for 50,000 gold points might be accepted by Club Royale.  I am going to call them tomorrow to verify before I request the award certificate from myVegas. 

[LittleJoefromKokomo]

On 9/30/2022 at 6:45 PM, ticketsunlimited said:

I have always tried and had it bounced back as "cant use two offers"

I got the same answer after just a day 😞

[LittleJoefromKokomo]

5 hours ago, bluecruise456 said:

I got the same response from Club Royale via email.  "Since my cruise is discounted by the casino the $100 OBC can not be used."   The free play that myvegas offers for 50,000 gold points might be accepted by Club Royale.  I am going to call them tomorrow to verify before I request the award certificate from myVegas. 

That would be very good if possible, please report back with what they said.

[bluecruise456]

I called Club Royale and based on my cruise situation (casino comped cruise) I can not use any myVegas reward;  so no $100 OBC or free play is valid.  If any one is successful with their reward and has a comped cruise please let me know.