Jump to content

Is HAL looking to disappoint Have it All Passengers


Ipeeinthepools
 Share

Recommended Posts

3 hours ago, 3rdGenCunarder said:

 

I'll sacrifice a bit of a tree to be sure I can get things done quickly. I had a problem with OBC on QM2 last fall. I had not remembered to take paper copies of that info. Looking at my phone wasn't enough. They asked, "Can you forward the email to us?" No I couldn't, because we had several sea days and the wifi was unreliable. And what if I hadn't bought the wifi package? It took multiple visits to the front desk because I didn't have a paper to wave under their noses.

If it had been me in that situation, looking at my phone would have been enough, or the issue would have been elevated to whatever level in the onboard chain of command it needed to be until it was resolved.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail on Sun Princess®
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...