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Issues with app?


KKB
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Tried to check in Thursday for March cruise.

Error message, several times.

Deleted app, got it again, tried again, no luck,

 

Tried again yesterday, same message.

 

Tried again today, prompts me to log in (even tho it shows me my reservation when I open it)--error message logging in.

OK, tried AGAIN...same as last 2 days.

 

Tips, anyone??!! 

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46 minutes ago, Rick&Jeannie said:

Perhaps you could share with us exactly what the error message says....?

"Unfortunately there seems to be an issue with the service. Try again later"

I did manage to get my last items checked off using the web version of the app & got me from blue lane to green lane. But no further.

Oh, well, will go old school & print things off for the port.

 

Edited by KKB
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2 hours ago, KKB said:

"Unfortunately there seems to be an issue with the service. Try again later"

I did manage to get my last items checked off using the web version of the app & got me from blue lane to green lane. But no further.

Oh, well, will go old school & print things off for the port.

 

There's nothing further than "the green lane".  Sounds like you are at least covered for this next cruise.  Not that it matters...but what type of phone/device were you trying to use?

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30 minutes ago, Rick&Jeannie said:

There's nothing further than "the green lane".  Sounds like you are at least covered for this next cruise.  Not that it matters...but what type of phone/device were you trying to use?

iPhone 14

I just couldn’t choose an arrival time…not that they pay any attention to those anyway!

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