Canceling an Excursion

[Bound4Bermuda]

So, I just canceled an excursion once I realized the beaches on Grand Turk are walkable and free. On the Carnival site, in the Activities & Services section, I clicked Edit Order and removed the excursion, and it deleted from the site. However, I didn’t get an email confirmation about the refund. When purchasing, it immediately charged my credit card and sent a confirmation email. Does canceling it just take longer? It’s been about an hour.

[groundloop]

Yep, it's just like most everywhere - they're very fast about taking your money but take their sweet time to give it back.

 

I can't exactly remember how long it took the last time I cancelled an excursion, but I do know that it was on the order of days.

 

 

 

 

 

Edited February 21, 2023 by groundloop

[Schoifmom]

Sometimes I'd get an email and sometimes I wouldn't.  Refunds could take up to 10 business days.

[weezal]

i cancelled excursions recently. the cancellation confirmation emails came about a day later.

[ObstructedView2]

45 minutes ago, Bound4Bermuda said:

When purchasing, it immediately charged my credit card and sent a confirmation email. Does canceling it just take longer? It’s been about an hour.

 

Hi @Bound4Bermuda🙂

 

The cancelation confirmation email can take up to 24 hours to receive. If it takes longer you can certainly phone Carnival to request the email confirmation.

 

Also, charges back to your credit card typically take 7 to 10 business days.

 

 

 

 

Information located (Click Link) @:

https://www.carnival.com/legal/shore-excursions-terms

 

 

 

 

 

🍹

[justafem]

We had to cancel a cruise, where we'd prepaid excursions.  We got the cruise fare (minus $200) refunded in about 2 days, the excursion refund took almost a week.