Cancelled excursion

[nomadgirluk]

We have just been advised that the itinerary in the second week of our Caribbean cruise has changed.  Not a huge problem for us, but have also noticed that the excursion we had booked with TUI for Antigua is no longer in our planner, nor is it available to book. I assume it is cancelled, but have received no notification of this.  Is anyone able to say how long TUI take to refund the cost of cancelled excursions?  Thanks.

[Cliffholl55]

They usually refund within 3 or 4 days for us

[gramwold]

hi, We sail  on Discovery on the 9th March for 2 weeks.  We found out by chance our second week itinerary has changed. we did a dummy booking for the 16th March and saw the first week changed from what our e ticket e mail said.  We have not been told about it, maybe because we haven't booked any trips, we fully expect a note on the bed when we enter the cabin. lol