Negative balance on account

[arochon1]

A couple of days ago on the payment status for my July cruise, it started saying final payment due $-150.00

I used the chat and they emailed me the confirmation, which looks like the amount owed and paid is the same.  The only concerning thong is I also got a message at the same time of "Your final payment is almost due" saying the balance needed to be paid by March 9.  My questions:

1. glitch?

2. should I be expecting to owe anything or get anything back?

3. Should I be concerned about my reservation?

Thanks

[casofilia]

@arochon1

 

Talk to a human being not a BOT!!    Get your PCC on the phone as soon as.   If you don't have one GET ONE NOW!!

Reservations number is 1 800 327 7030.   They should be able to help you.

[arochon1]

Thanks.

 

I talked to my PCC, she said everything was OK. After doing some reasearch, I found that the discrepancy with the price is that the website and app say the BOGO air and two transfers are $50 each less than on our confirmation.I don't know why.  We paid the price listed on the confirmation email, which agreed with the website until a few daysago.