Updating Loyalty Status Information

[PirateWife]

The Azamara website says to fill out the Future Bookings & Loyalty Support Form if one's Current Tier Points and/or Points is incorrect as shown on the Azamara website. Does anyone know where to find this form?

Edited April 4, 2023 by PirateWife
other

[Marylebone37]

2 hours ago, PirateWife said:

The Azamara website says to fill out the Future Bookings & Loyalty Support Form if one's Current Tier Points and/or Points is incorrect as shown on the Azamara website. Does anyone know where to find this form?

Go to: https://www.azamara.com/account/faqs

 

The form is in the Loyalty Account Information section: https://www.azamara.com/b2c/account/support

[PirateWife]

Thank you. I looked all over for it. I discovered my circle number has been changed. This might explain why I have not points.

[Kitekat]

8 hours ago, Marylebone37 said:

Go to: https://www.azamara.com/account/faqs

 

The form is in the Loyalty Account Information section: https://www.azamara.com/b2c/account/support

Thank you for the information - our points are way out (missing some 200 points!) and a future cruise, so fingers crossed.

[laurieb]

11 hours ago, PirateWife said:

Thank you. I looked all over for it. I discovered my circle number has been changed. This might explain why I have not points.

Not quite sure how they will resolve the numbers going forward.  Our brand new booking shows a new member number.  Not concerned as it will all be resolved in time