MsTabbyKats Posted May 29, 2023 #1 Share Posted May 29, 2023 To make life easier for DH (and therefore me) I want to order a wheelchair for embarkation/disembarkation in NYC. Is this something I do when I get to the port, or something I need to reserve in advance? Any info will be appreciated. TIA Link to comment Share on other sites More sharing options...
LauraAnneC Posted May 29, 2023 #2 Share Posted May 29, 2023 You can book this in advance. Contact NCL about it or ask your travel agent. It’s definitely worth doing. Have a great trip! laura Link to comment Share on other sites More sharing options...
goldmom Posted May 29, 2023 #3 Share Posted May 29, 2023 I recommend requesting it in advance. It will be on your e-docs when you print them out. We have found that NCL is very good with the wheelchair assist. Sometimes you may need to wait a bit until one becomes available. But it definitely makes getting off and on the ship much easier for anyone with mobility issues. DH doesn't use a wheelchair on a day to day basis, but has trouble with walking a longer distance especially up an incline, so the assist is greatly appreciated. I usually give the pusher a small tip. Link to comment Share on other sites More sharing options...
Ellis1138 Posted May 29, 2023 #4 Share Posted May 29, 2023 I think it needs to be at least 45 days in advance. Fill out the form at https://ncl.secure.force.com/AccessDeskForm/ Link to comment Share on other sites More sharing options...
phillygwm Posted May 29, 2023 #5 Share Posted May 29, 2023 (edited) 4 hours ago, Ellis1138 said: I think it needs to be at least 45 days in advance. Fill out the form at https://ncl.secure.force.com/AccessDeskForm/ That isn't the case but it may make things easier. My friend didn't do the access request. He just checked-in (this was Manhattan) and went to the handicapped area. From there, he was wheeled aboard. Disembarking, he just had to show up at a certain place/time; on Joy it was early at the Local. He also got wheeled off at the various ports. He can walk but has some back issues. It's a fairly long, serpentine, schlep so why torture yourself? Edited May 29, 2023 by phillygwm 1 Link to comment Share on other sites More sharing options...
Sue Do-Over Posted June 1, 2023 #6 Share Posted June 1, 2023 I sprained my ankle in Naples the day before our cruise. When embarkation staff saw my ace bandage and crutch, they rushed a chair over to me. Pusher stayed with me through the whole check-in process (took us to special services desk) and aboard, dropping me off right before the scan-bing-security kiosk. Definitely worth the $5 tip! Link to comment Share on other sites More sharing options...
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