Viking Vouchers Purchased on a River Cruise

[CDNPolar]

Here is the full answer:

 

As per your request, kindly find the answers to your questions below:

- Can these be applied to already existing reservations for future cruises?
  Onboard Vouchers can only be redeemed on a booking that was made after the voucher was purchased, booking date must be after the voucher issue date.  These vouchers cannot be redeemed on a booking that was booked prior to the voucher purchase.

- If they can be applied, and we decide to move to a different itinerary, can we move the voucher to the new itinerary?
  If you are revising a reservation, the voucher will roll over to the new itinerary.

- How many vouchers can we apply to each future cruise?
  Only one voucher per guest may be applied to the reservation

Additionally, please find other vouchers terms below:

- Guests may purchase up to ten onboard voucher certificates while onboard.
- Onboard vouchers are issued per individual guest name but are transferable and may be gifted.
- Onboard vouchers have no expiration date.
- Onboard vouchers are non refundable.

[Georgia_Girl]

On 6/22/2023 at 3:58 PM, CDNPolar said:

Here is the full answer:

 

As per your request, kindly find the answers to your questions below:

- Can these be applied to already existing reservations for future cruises?
  Onboard Vouchers can only be redeemed on a booking that was made after the voucher was purchased, booking date must be after the voucher issue date.  These vouchers cannot be redeemed on a booking that was booked prior to the voucher purchase.

- If they can be applied, and we decide to move to a different itinerary, can we move the voucher to the new itinerary?
  If you are revising a reservation, the voucher will roll over to the new itinerary.

- How many vouchers can we apply to each future cruise?
  Only one voucher per guest may be applied to the reservation

Additionally, please find other vouchers terms below:

- Guests may purchase up to ten onboard voucher certificates while onboard.
- Onboard vouchers are issued per individual guest name but are transferable and may be gifted.
- Onboard vouchers have no expiration date.
- Onboard vouchers are non refundable.

 

I know this thread is a bit old, but has anyone tried cancelling and rebooking the cruise to be able to apply the Onboard Cruise Certificates?

[CDNPolar]

16 minutes ago, Georgia_Girl said:

 

I know this thread is a bit old, but has anyone tried cancelling and rebooking the cruise to be able to apply the Onboard Cruise Certificates?

 

Funny... I was just on a river cruise, and the Hotel Manager told us during a port talk that we could apply to any booking that full payment had not been made.  I questioned this and this because a topic of intense conversation between the Guest Service Crew.

 

The end result was that - NO, you cannot apply to anything already booked, BUT we could call reservations, cancel, rebook the same cruise, same dates, same cabin, apply the voucher and all is good.

 

To us, this was not worth the hassle because you would call reservations and get different people with different opinions.  

 

We did not buy the vouchers.  For us the option to save $100 / $200 was not worth the potential hassle of cancelling and rebooking.

 

We have Viking cruises booked through 2025 and I will not give Viking that money to sit in their account until we decide what we are booking for 2026.