DMRick Posted July 6, 2023 #1 Share Posted July 6, 2023 I’ve been trying since 4 to get into the Princess site and I’m told my credentials are incorrect, but they aren’t. Anyone else having an issue? Link to comment Share on other sites More sharing options...
John99 Posted July 6, 2023 #2 Share Posted July 6, 2023 @DMRick Greetings, Yes, there is a problem. There’s another thread on this subject with multiple replays. Below is what I wrote on the other thread. As others have indicated – I’ve been having problems getting access to Princess web-site since last week. The system would not recognize my current password. The system would ask me to “register” for a new account -- which I did not. Today, I tried multiple times to access my original account. I requested my password to be “reset” several times today. Email sent by Princess each time. FINALLY -- I GOT ACCES TO THE WEB-SITE. Cruisers keep trying. I’m not a computer expert but something is going on. IT department get your act together! John Link to comment Share on other sites More sharing options...
UT-Volsfan Posted July 6, 2023 #3 Share Posted July 6, 2023 I had the same issue. Finally I tried my password for the Medallion app (I had to change it about 6 weeks ago) and I got logged in on the Princess site. Link to comment Share on other sites More sharing options...
linaka625 Posted July 6, 2023 #4 Share Posted July 6, 2023 I've noticed that I am able to log in after 14-16 attempts. I just keeping hitting Log In until it allows me in. 1 Link to comment Share on other sites More sharing options...
TxChick51 Posted July 6, 2023 #5 Share Posted July 6, 2023 I have been able to get on website, but not the app the last couple of days ( same login for both) Link to comment Share on other sites More sharing options...
westerdam Posted July 7, 2023 #6 Share Posted July 7, 2023 I have tried on 2 different computers to get prices for Australia sailings with no luck. Every one said something along the lines of 'pricing not available' Link to comment Share on other sites More sharing options...
Teechur Posted July 7, 2023 #7 Share Posted July 7, 2023 It started working for me again today. Hopefully they resolved the issue. Link to comment Share on other sites More sharing options...
emmak8 Posted July 9, 2023 #8 Share Posted July 9, 2023 I changed my password. At first nada then I was able to sign in. Now it seems to be working. Link to comment Share on other sites More sharing options...
WiWy51 Posted July 27, 2023 #9 Share Posted July 27, 2023 Web site is a joke. Same with app. Can’t log in. Now this is a basic thing. If you can’t log in, what good IS it? If they can’t manage this… well … should I even be looking to book with them? Link to comment Share on other sites More sharing options...
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