Pickels Posted August 29, 2023 #1 Share Posted August 29, 2023 I called the princess helpline; 800 774 6237, to ask for help with my Medallion app. Someone should talk to the people who answer the calls, to get the information correct. I called twice, (first time, I couldn't believe what I was told), got two different "navigators" and both told me that--- The Medallion app will only work after final payment. This is simply erroneous information, verified by Princess. Let's train these "navigators" better. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted August 29, 2023 #2 Share Posted August 29, 2023 (edited) 3 minutes ago, Pickels said: I called the princess helpline; 800 774 6237, to ask for help with my Medallion app. Someone should talk to the people who answer the calls, to get the information correct. I called twice, (first time, I couldn't believe what I was told), got two different "navigators" and both told me that--- The Medallion app will only work after final payment. This is simply erroneous information, verified by Princess. Let's train these "navigators" better. That’s sad. SMH Lack of training. And you picked the option to speak to someone for Ocean Ready help? Edited August 29, 2023 by PacnGoNow Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted August 29, 2023 #3 Share Posted August 29, 2023 This appears to be a duplicate post... Link to comment Share on other sites More sharing options...
Pickels Posted August 30, 2023 Author #4 Share Posted August 30, 2023 16 hours ago, PacnGoNow said: That’s sad. SMH Lack of training. And you picked the option to speak to someone for Ocean Ready help? Yup, got a real uninformed "navigator" who didn't know her "you know what, from her you know what"! It's really frustrating when you can't get a simple answer to a simple question. If I did that at work, I'd be looking for another job. 2 Link to comment Share on other sites More sharing options...
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