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HAL Gift Card for Pre-Paid Crew Appreciation


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I am trying to pre-pay my crew appreciation charges using a HAL gift card and the website doesn't want to accept the gift card when I go to try to check out.  I must be missing a step somewhere, but I can't figure out what that is.  Any help?

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3 minutes ago, Gunther1 said:

IMG_1204.jpeg

Thanks.  Reading fine print was never my specialty!

 

Has this changed in the past year?  I thought I'd used a gift card to pay the crew appreciation charge on a HAL cruise in early 2023?

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On 1/6/2024 at 1:27 PM, DCThunder said:

Thanks.  Reading fine print was never my specialty!

 

Has this changed in the past year?  I thought I'd used a gift card to pay the crew appreciation charge on a HAL cruise in early 2023?

I don't think gift cards have ever been able to apply to pre-cruise website purchases. You could try calling ship services (800-541-1576) and see if they can do it over the phone. You should have no trouble using it onboard though. 

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