Customer Service Line

[twoshay]

Anyone else having a hard time getting through to talk to a real human being on the customer service line?  I have tried a couple of times today with waits over a half an hour with no success.

[WVU_Neal]

20 hours ago, twoshay said:

Anyone else having a hard time getting through to talk to a real human being on the customer service line?  I have tried a couple of times today with waits over a half an hour with no success.

My experience also. 

[FlaMariner]

Could we help you with your question on here?

 

(In the last couple of years, I find calling a company on a phone to be mostly a waste of time)

[InTheWASide]

the phone system that HAL uses is the same my company uses. They had a global issue/outage for several hours last night. Basically calls could come in, but then they couldn't distribute to people able to take calls