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How can I book shows when the app and website tell me they are not yet available?


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I’ll be sailing on Harmony June 9 and see on our roll call that others have booked entertainment already. I’ve tried both the app and the website and I get notice to check back later. I did ask the posters whether they had early access because of suite category or loyalty status and the answer was no. Does anyone know how I can remedy this?  (Our 13 year old grandchild will be crushed if she can’t see Grease!)

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I am not on your sailing, but reserving shows on Oasis class ships have been happening the beginning of the month prior to sailing.  I expect yours to open May 1st or shortly after.

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Thanks.  I would have assumed that if not for the others who were able to do it. Maybe a fluke?  In any case, I’ll check it out later. 

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18 minutes ago, Tlbecker1 said:

I am not on your sailing, but reserving shows on Oasis class ships have been happening the beginning of the month prior to sailing.  I expect yours to open May 1st or shortly after.

 

This may have JUST changed - I'm seeing several reports of people being able to book earlier ahead now. 

 

@J80crew It is strange that you cannot see it on the website planner. The app glitches a lot - are you definitely looking at your own sailing? (I say that because sometimes I flip over to an earlier sailing of my ship to check things out and forget the next time I come back.) Maybe sign out/sign back in, or clear cache or uninstall/reinstall. I don't know if any of that will help, especially if your planner on the website is still not letting you reserve. You may need to call Royal. 

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58 minutes ago, J80crew said:

Thanks.  I would have assumed that if not for the others who were able to do it. Maybe a fluke?  In any case, I’ll check it out later. 

We're on Harmony the week after you and I see the same thing for entertainment on the web site - check back later. As to the app, I don't see any option for entertainment reservations. But I wasn't expecting anything different until I saw your post above about others being able to reserve now.

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