seahorse001 Posted September 7 #1 Share Posted September 7 Hi I board sun Princess on 14th September I'm logged in to app/my account and am trying to 1. Cancel an excursion 2. Book another At the moment - 8.30am UK time 7 September - it's not displaying any excursions (including the one I want to cancel) just an error message. Is this happening to anyone else please ? Thanks Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted September 7 #2 Share Posted September 7 2 hours ago, seahorse001 said: Hi I board sun Princess on 14th September I'm logged in to app/my account and am trying to 1. Cancel an excursion 2. Book another At the moment - 8.30am UK time 7 September - it's not displaying any excursions (including the one I want to cancel) just an error message. Is this happening to anyone else please ? Thanks Yes Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted September 7 #3 Share Posted September 7 Try doing your cancel on the main website, in cruise personalizer. 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted September 7 #4 Share Posted September 7 Yes, it is easier to go on the website to cancel and rebook. Go to your Booked Guests then manage booking.. excursions. Link to comment Share on other sites More sharing options...
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