HAL HIA (Have It All). couple of questions about details

[RetiredTravelered]

We were offered to purchase the Have It All, when going through the purchase GUI. We have not purchased the Cruise yet, but plan to within the next 2-3 days. We probably WILL purchase the package. We are not heavy Alcohol drinkers, and we do not drink Soda, but for the occasional Beer, Wine, Coffee, Water every day, it seems like it will be worth it. 

 

We have a couple of questions about the Details.

 

Q1: Have It All = Refundable?

Our options upon purchasing the Cruise are (a) lowest price = explicitly states "non-refundable". and. (b) Have It All. I forget the exact amount, I think it was 400.00 - 500.00 additional over the cheapest non-refundable price. It seems to imply that IF we purchase the Have It All package, then the Cruise is Refundable.  Is that an accurate assumption?

 

Q2: For Wifi,

when i look at HAL Wifi Options page, it shows 3 choices.

(a) Surf - Have It All  [Stay connected throughout your journey. Surf the web, use social media, check email and send messages to friends and family.]

(b) Premium - 34.99 per day [Access the Apps in the Surf Plan, Plus make Audio and Video Calls.]

(c) Stream - 45.99 per day [Stream your favorite movies, Netflix, etc.]

The HAL webpage on Wi-Fi describes the details for each package.

However, on the "Have It ALL package page, next to the Wi-FI, the wording says "FREE UPGRADE PREMIUM WI-FI"

It sounds like they are saying that the Have It All package INCLUDES PREMIUM (when they say FREE UPGRADE PREMIUM WI-FI).

So, which is it, if we get the Have It All Package; Surf or Premium?  If Surf, why do they put "FREE UPGRADE PREMIUM WIFI"?

 

Q3: For Drinks: 

On the "Have It ALL package page, next to the Drinks Description, it says "FREE UPGRADE to ELITE BEVERAGE PACKAGE".

Does that mean that we have the ELITE BEVERAGE PACKAGE, if we purchase HIA?

 

Q4: For Drinks: 

There are two of us in the Room. Yet the Beverage Package Page say "No Sharing". 

Does that mean that only one of us get to use the ELITE BEVERAGE PACKAGE?

Or, it is assumed that since you purchase the package, it includes both Room of us. 

 

Q5: Specialty Dining: 

Same question as for Drinks.  Do both of us get a free Specialty Dining Dinner? Or only one of us?

 

Q6: Shore Excursions:

Same as Drinks and Dining. Is the 100.00 credit for an Excursion a one-time, for one person? Or do both of us receive the benefit?

 

We realize that the  question are surely because we are first time Cruisers. 

Our apologies if they seem like dumb questions. 

To us, we can read it both ways.

 

Thank you for your answers (and your patience during our newbie questions)

 

 

 

Edited Friday at 04:16 AM by RetiredTravelered

[Lido deck main]

Q1, yes usually purchasing HIA at the time of booking in the refundable fare.  You realize both of you have to get the HIA package.

Q2. Basic internet is surf, so they are saying for that HIA you will get Premium.  Both of you will have premium so you each will have an account. 

Q3. Yes you both will get Elite package (15 alcohol drinks up to $15.00 in value each, plus unlimited canned water, speciality coffees/teas, soda pop, etc)

Q4. Both of you have to get the package. You can’t give drinks to other people not in your cabin.

Q5. Both get a free dinner.

Q6. Yes both get shore excursion credit.  

[Ready2go11]

As noted, both of you will receive all the perks listed since both of your fares would be upgraded to include HIA if you choose that option. 
 

You must be looking at a cruise that is farther away and that is why you are seeing the premium and upgraded options for a drink, package and Wi-Fi.

 

At some point closer to the cruise time, those upgraded options go away and you would only be offered the standard HIA package. HAL offers the upgrades as an incentive for early booking.

[poffles]

7 hours ago, RetiredTravelered said:

We were offered to purchase the Have It All, when going through the purchase GUI. We have not purchased the Cruise yet, but plan to within the next 2-3 days. We probably WILL purchase the package. We are not heavy Alcohol drinkers, and we do not drink Soda, but for the occasional Beer, Wine, Coffee, Water every day, it seems like it will be worth it. 

 

We have a couple of questions about the Details.

 

Q1: Have It All = Refundable?

Our options upon purchasing the Cruise are (a) lowest price = explicitly states "non-refundable". and. (b) Have It All. I forget the exact amount, I think it was 400.00 - 500.00 additional over the cheapest non-refundable price. It seems to imply that IF we purchase the Have It All package, then the Cruise is Refundable.  Is that an accurate assumption?

 

Q2: For Wifi,

when i look at HAL Wifi Options page, it shows 3 choices.

(a) Surf - Have It All  [Stay connected throughout your journey. Surf the web, use social media, check email and send messages to friends and family.]

(b) Premium - 34.99 per day [Access the Apps in the Surf Plan, Plus make Audio and Video Calls.]

(c) Stream - 45.99 per day [Stream your favorite movies, Netflix, etc.]

The HAL webpage on Wi-Fi describes the details for each package.

However, on the "Have It ALL package page, next to the Wi-FI, the wording says "FREE UPGRADE PREMIUM WI-FI"

It sounds like they are saying that the Have It All package INCLUDES PREMIUM (when they say FREE UPGRADE PREMIUM WI-FI).

So, which is it, if we get the Have It All Package; Surf or Premium?  If Surf, why do they put "FREE UPGRADE PREMIUM WIFI"?

 

Q3: For Drinks: 

On the "Have It ALL package page, next to the Drinks Description, it says "FREE UPGRADE to ELITE BEVERAGE PACKAGE".

Does that mean that we have the ELITE BEVERAGE PACKAGE, if we purchase HIA?

 

Q4: For Drinks: 

There are two of us in the Room. Yet the Beverage Package Page say "No Sharing". 

Does that mean that only one of us get to use the ELITE BEVERAGE PACKAGE?

Or, it is assumed that since you purchase the package, it includes both Room of us. 

 

Q5: Specialty Dining: 

Same question as for Drinks.  Do both of us get a free Specialty Dining Dinner? Or only one of us?

 

Q6: Shore Excursions:

Same as Drinks and Dining. Is the 100.00 credit for an Excursion a one-time, for one person? Or do both of us receive the benefit?

 

We realize that the  question are surely because we are first time Cruisers. 

Our apologies if they seem like dumb questions. 

To us, we can read it both ways.

 

Thank you for your answers (and your patience during our newbie questions)

 

 

 

 

As Ready2Go said, what you are looking at sounds like HIA Early Booking Bonus which does the bump up on some things like drinks and WiFi and what is most appealing (which you might see) is the addition of Crew Appreciation.  This is typically the offer for cruises being booked a year or more away but not a clear science on a consistent timeline.

 

Maybe this will shed more light .. .HIA included compared to HIA Early Booking Bonus.

Have It All Details vs Have It All Early Booking Bonus