Price Drop Q

[i3utterfli82]

What do I do if my price has dropped after final payment? I do not have the email/phone of the pvp I booked through.

 

TIA!

[vesw01]

I would just call and speak to any of the PVP's. If they can't help you, they should be able to give you the info on the person you booked with.

 

You should receive an onboard credit.

[i3utterfli82]

It worked! We only receive $40 onboard credit, but its better than nothing!!! :):):)

[twinsmom1994]

Did they say anything about not being able to give an on board credit because you were in the "penalty phase"? The same thing happened to us, but when we called, this is the reply we got. They did upgrade us to an OV, and we are perfectly pleased with that, but our price has dropped again, and we're wondering if we should call back.:confused:

[Kpstill]

our price has dropped again, and we're wondering if we should call back.:confused:

 

I would call back until I got the answer I was looking for. ;)

[BucketO'Suds]

We recentley did a last minute cruise during spring break. Booked about 3 weeks out. Then about a week before cruise I noticed price dropped, so I called PVP. He was not able to tell me at the time, said he would turn it over to his managers. Three days before the cruise they deposited the difference back into my account. I was expecting on board credit. Don't know if it was because we used a debit card when booking. Worth a phone call........

[tankersbabe]

Did they say anything about not being able to give an on board credit because you were in the "penalty phase"? The same thing happened to us, but when we called, this is the reply we got. They did upgrade us to an OV, and we are perfectly pleased with that, but our price has dropped again, and we're wondering if we should call back.:confused:

 

I would definitely call back...if the person you get says NO, call back and get someone else.

 

Good luck!