Problem with Captains Circle tonight

[pamwinn]

Anyone besides me having difficulty with the captains circle tonight? I can't get logged in.

[Coral]

I am getting a "standard system maintenance" message when I log in.

[pamwinn]

Thanks Coral, that's good to know...I am getting the spinning color wheel.

[arlenemilt]

That's what the site says. Also says try again in 15 minutes.

 

Arlene

[srphnx]

It is a down, why don't they do that stuff at 4 am?

[LARGIN]

maybe this time they will correct my cruise listings.. :rolleyes: :rolleyes:

[pamwinn]

Don't count on it. My Sapphire coastal wasn't listed as pending and I wanted to make sure I got credit for it so I called. Now it is listed as completed in 1995 :rolleyes:

[LARGIN]

Pamwinn. I have called twice so far and not fixed.. Everything was OK up to a couple of weeks ago. When they added my 9/04 Pending Alaska on the Coral Princess they deleted the 4/04 completed Panama cruise on the Coral.. The number of cruises is correct but the listing is incorrect.. I'll wait another week and call and elevate it.. :confused:

[Lynda90]

They must be giving me an upgrade.:)

Lynda

[BJS]

They must be giving me an upgrade.:)

Lynda

Think it is that they are giving all of us, who have been waiting, a great upgrade and finally a cabin assignment. ;)

[LARGIN]

1130 pm here in California and the Princess site is still undergoing maintenance :mad:

[andreadan]

Just logged on successfully to Cruise Personalizer but, alas, no upgrade. Good news, no downgrade! ;)

[LARGIN]

8 am here in California... The cruise personalizer works but nothing else does :mad:

[pamwinn]

The captains circle is still down..... :(

[srphnx]

Very down, I have important obsessive checking to do too....:D

[valuemkt]

I've been trying to log on for the past several days .. continually get the "temporarily" down for 15 min msg .. now on the fourth day

[Lynda90]

I just tried to log on unsuccessfully. Maybe this time they are working on my upgrade?? :eek: :rolleyes:

[fuzz]

I logged on to the Captains Circle almost three weeks ago and my "history" was gone. I called Princess and they said there were problems with the software and they would report my "missing history" but not to expect it to be corrected for three to four weeks . I tried to log on this past Friday (04/02) and the system no longer had me in the system at all so I can no longer log on. I plan to give them till Monday then I am calling again. Thanks for letting us know of your problems ...at least it isn't just my account.

[relevart]

Couldn't get in last week, it said my e-mail address was no good. I finally called them and they told me what my e-mail address was. It had an extra letter in it. Don't know where that came from. Anyway, I signed in that way and updated it to the correct e-mail.

[goldsnn]

I just got into the Captain's Circle and found my Referral Account was incorrect. My DH's address was wrong and a few other things were gone. So, it's up and running, but needs fixing.

[kimanjo]

A couple of weeks ago, I was waitlisted for Traditional Dining at #324. Then, it changed to #320. Just checked and right I am down to #312--maybe they were doing system maintenance to change my waitlist #!

[pamwinn]

My info is still incorrect

[LARGIN]

my cruise info is incorrect also as has been for the past month.. Gave up calling them.. :rolleyes:

[Lynda90]

Largin,

 

Have you tried re-entering your correct cruise info in the "cruise history" section yourself and then clicking "save." They had missed a few of my cruises and that's what I did and my info is now correct. This was quite a while ago so I don't know if that capabiliity is still there, but it's worth a try.

[BJS]

The ability to enter past cruises is still there. Don't worry if your future cruises aren't there as they will probably appear several weeks after completion.