mafig Posted October 18, 2010 #726 Share Posted October 18, 2010 Is it Carlos or Pearl (Conceirge) on Pearl? Anyone know? Link to comment Share on other sites More sharing options...
keikotrinity Posted October 18, 2010 #727 Share Posted October 18, 2010 Hi Rosetta, I used to work for Norwegian on the ships, and they, like several other large cruise lines, like to shuffle people around when spaces are empty. My boss was on every American ship within two months. I have another friend who works for RC that has literally been on every ship but one since he started working for them 6 months ago. Transfers to other ships if often sudden, when people get sick, quit, or have an emergency at home, they rush people in and with little warning. The best thing to do is look and see if someone has been on the cruise the trip before you and see if you can find who's on the ship that week. Have Fun! Link to comment Share on other sites More sharing options...
NJC4158 Posted October 19, 2010 #728 Share Posted October 19, 2010 Is John Ibrahim just on vacation or did he really leave NCL? Anyone know where he went? Link to comment Share on other sites More sharing options...
Veronica Beaverhausen Posted October 19, 2010 #729 Share Posted October 19, 2010 Who is the current concierge on the Jewel? A few months ago we had Adrian who was excellent, however I recall he was leaving mid-September. Link to comment Share on other sites More sharing options...
sonavogel Posted October 19, 2010 #730 Share Posted October 19, 2010 Who is the current concierge on the Jewel? A few months ago we had Adrian who was excellent, however I recall he was leaving mid-September. Just got off the Jewel this past Sunday. Concierge is John D'Souza. --Sona Link to comment Share on other sites More sharing options...
OceanDreaming2 Posted October 19, 2010 #731 Share Posted October 19, 2010 Just got off the Jewel this past Sunday. Concierge is John D'Souza. --Sona John just took over the Concierge position on the Jewel in August. He was promoted from a butler on the Star. :) Link to comment Share on other sites More sharing options...
sonavogel Posted October 19, 2010 #732 Share Posted October 19, 2010 John just took over the Concierge position on the Jewel in August. He was promoted from a butler on the Star. :) Wow...so they (NCL, I mean) really do promote from within? I would imagine that going from butler to concierge is a good step up, no? He was the sole concierge on the cruise--which I assume (I've no prior experience with this) is standard, just one concierge to handle all suites, villas, and such? John seemed to be everywhere at once, and although he wasn't able to grant our every wish--for instance, my husband asked if he would be able to reserve a table at Cagney's for lunch and John explained that for lunch, Cagney's is available to all suite pax on a first come, first served basis, particularly since it's open only from 12 to 1:30--he was always, always accessible and on several occasions very helpful. It can't be an easy job. :o --S Link to comment Share on other sites More sharing options...
Nancygop Posted October 19, 2010 #733 Share Posted October 19, 2010 Leestar, Do you have a current list of concierges? Now and in Jan/Feb? Thanks! Also - John D'Souza was our butler on the Dawn in August 2009. He is a really nice guy. Link to comment Share on other sites More sharing options...
Lake Cheddar Posted October 19, 2010 #734 Share Posted October 19, 2010 Is it Carlos or Pearl (Conceirge) on Pearl? Just back from the Pearl. Carlos was excellent. Link to comment Share on other sites More sharing options...
mbisson Posted October 19, 2010 #735 Share Posted October 19, 2010 John seemed to be everywhere at once, and although he wasn't able to grant our every wish--for instance, my husband asked if he would be able to reserve a table at Cagney's for lunch and John explained that for lunch, Cagney's is available to all suite pax on a first come, first served basis, particularly since it's open only from 12 to 1:30---S That could have worked out not to be a big problem though. I've had access on the Dawn and 3 times on the Pearl. Ate there just about every breakfast and lunch on those sailing and I doubt we ever saw it more than half full on those ships (of course maybe we were just lucky) Link to comment Share on other sites More sharing options...
sonavogel Posted October 19, 2010 #736 Share Posted October 19, 2010 That could have worked out not to be a big problem though. I've had access on the Dawn and 3 times on the Pearl. Ate there just about every breakfast and lunch on those sailing and I doubt we ever saw it more than half full on those ships (of course maybe we were just lucky) I guess suite pax were Cagney-conscious on our cruise. :) The reason my husband ended up asking John about a reservation was that the second time we arrived for lunch there were no tables for two available, and people at those tables had pretty much just begun to eat (we of course would not want to make anyone self-conscious by hanging out nearby); the hostess seated us at a table for six, and she kept it for us alone, which was very nice of her but under the circumstances made me feel as if I were hogging the space. So I guess that's why DH asked John about reservations. The next time we ate at Cagney's, my husband phoned me in the suite and told me to meet him there--it was 11:48, and I told him he was crazy! But he wanted to make sure he got a table for two, and of course he did. We ate early, but since I hadn't really had breakfast, it was fine. Within twenty minutes (by around 12:25), the place was full. I think John explained that the reason Cagney's is open for only a relatively short window of time for b'fast and for lunch is the fact that it's complimentary to suite pax--it's a perk, not a normal operation for what is typically a nighttime steakhouse for specialty diners. That's also why reservations are not accepted for b'fast or lunch. On the three occasions we ate there, the place filled up within 20 to 40 minutes. So I guess it was pretty popular on our cruise. :D --Sona Link to comment Share on other sites More sharing options...
mafig Posted October 19, 2010 #737 Share Posted October 19, 2010 Do you recall the hours for b'fast and lunch in Cagneys? Link to comment Share on other sites More sharing options...
sonavogel Posted October 19, 2010 #738 Share Posted October 19, 2010 Do you recall the hours for b'fast and lunch in Cagneys? Lunch was 12 to 1:30; that I remember. Breakfast I can't remember, because I never made it to Cagney's for b'fast. I took a look at their breakfast menu, brought to me by our waiter when we had lunch there one day, and it was scrumptious! But since I'm not much of a big b'fast eater in general, I never made note of the time it was open for b'fast. Sorry~ Best, Sona Link to comment Share on other sites More sharing options...
Baitman19 Posted October 20, 2010 #739 Share Posted October 20, 2010 Wow...so they (NCL, I mean) really do promote from within? I would imagine that going from butler to concierge is a good step up, no? --S Yes, NCL does promote from within. John is the 5th bulter we have had that has been promoted to Concierge. Karan Aurora, Ryan Rabe, Anshuman Sumbli, Anoop & now John D'Souza. Way to go guys!!!!! We had the pleasure of John being our butler on the Dawn in Sep 2009 and on this Sunday, the pleasure to have him as our Concierge. Happy Sailing Monty Link to comment Share on other sites More sharing options...
pictonite Posted October 20, 2010 #740 Share Posted October 20, 2010 Just back from the Gem! Ruth Hagger is the current concierge - and is a true "gem". Just a small correction. The current Cruise Director, who came on board with us, is Jaime, a young, energetic woman from Montreal, Canada. Sorry I didn't catch her last name. If you are on the Gem in the next few weeks, you are in for a treat. :) Link to comment Share on other sites More sharing options...
OceanDreaming2 Posted October 20, 2010 #741 Share Posted October 20, 2010 Just back from the Gem! Ruth Hagger is the current concierge - and is a true "gem". Just a small correction. The current Cruise Director, who came on board with us, is Jaime, a young, energetic woman from Montreal, Canada. Sorry I didn't catch her last name. If you are on the Gem in the next few weeks, you are in for a treat. :) Enjoyed having Ruth as a concierge on the Pearl. It will be nice to have someone with fresh ideas as the CD. We'll meet her Saturday! :) Link to comment Share on other sites More sharing options...
STARFISH*4 Posted October 21, 2010 #742 Share Posted October 21, 2010 he was on the STAR in December...WOOOOWOOOOO:D Link to comment Share on other sites More sharing options...
Dannie138 Posted October 21, 2010 #743 Share Posted October 21, 2010 Does anyone know who will be on the Pearl or Gem in Jan/Feb 2011? Link to comment Share on other sites More sharing options...
thescot123 Posted October 21, 2010 #744 Share Posted October 21, 2010 Will be going on the NCL Spirit at the end of November. Went on her last year and had so much fun. The cruise director was Paul Scally. Does anyone know if he will be the cruise director for my upcoming cruise? Link to comment Share on other sites More sharing options...
Tomct Posted October 21, 2010 #745 Share Posted October 21, 2010 Last week's Management Staff on the Epic (10/9/2010 - 10/16/2010) Denis Prguda, Hotel Director Richard Janicki, Asst. HD Helmut Spitzbart, F&B Director Meica Maiana, Ex. Housekeeper Julie Valeroite, Entertainment Director Irma Reyes, Guest Services Manager Charles Fernandes, Ex. Chef Serhat Kati, Restaurant Manager Silas Cook, Cruise Director I think there may have been a change in the Cruise Director this week. I asked several of the staff and got two different names. FYI: The job on the Epic is so large, that responsibilities are split between the CD and the Entertainment Director. The ED is more behind the scenes, but I did see Julie out and about on occasion, including a performance with the staff at the Mama Mia show at Spice H20. She may have hosted Dancing with the Epic Stars, a show I heard was quite entertaining, but we had a conflict with one of the reserved shows. I think it was held at 10 pm on Thursday. Link to comment Share on other sites More sharing options...
missusc Posted October 21, 2010 #746 Share Posted October 21, 2010 How do you find out the staff on a particular cruise. We will be on the Pearl 12/5 to 12/12. Thanks! Marilyn Link to comment Share on other sites More sharing options...
Fishbait17 Posted October 22, 2010 #747 Share Posted October 22, 2010 I am wondering where Adrian Bica will be going after he returns from vacation. Preparing to book a cruise on Monday and will book according to where he will be. I heard he was returning to the Jewel on Nov 7, 2010 - does anyone know if this is true? Also trying to find out if Garreth will be returning to the Jewel as Casino Manager.. Robin Link to comment Share on other sites More sharing options...
leestar Posted October 22, 2010 #748 Share Posted October 22, 2010 Update on concierge as of 10/21/10: Dawn - Anoop Epic - Florentina Popa Gem - Ruth Hagger Jade - Monica Jewel - John D'souza til Adrian Bica in Nov Pearl - Carlos Sky - Virginia Spirit - Bruce Star - Belkys Sun - Karin Goedecke If I am wrong on any please let me know. Also please add updated info. Link to comment Share on other sites More sharing options...
leestar Posted October 22, 2010 #749 Share Posted October 22, 2010 Is John Ibrahim just on vacation or did he really leave NCL? Anyone know where he went? I heard from a friend who is a crew member currently on the Sky that John Ibrahim is no longer with NCL. I will be on the Sky in a few weeks and will try to get further confirmation. Link to comment Share on other sites More sharing options...
leestar Posted October 22, 2010 #750 Share Posted October 22, 2010 Update on Cruise Director's as of 10/21/10: Dawn - Matt Baker Epic - ??? Gem - Jamie Jade - Jill Tasker Jewel - Shona Blair Pearl - Andy Steinhauser Sky - Archie Spirit - Kyle Dobson Star - Ray Carr Sun - Pedro Serra Candi Finkelstein - vacation Silas Cook - vacation John Ibrahim - no longer with NCL If I am wrong on any please let me know. Also please add updated info. Anyone know who is the CD for the Epic? Link to comment Share on other sites More sharing options...
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