Annefran Posted November 2, 2006 #1 Share Posted November 2, 2006 Our cruise is 5 months out now and I still can't get into Royal Caribbean's website to review and book excursions. When I called last month, they told me they were fixing the problem and that as my cruise got closer, the excursions would become available. I don't remember having this issue with booking online last April. I booked our excursions 6 months out. Has anyone else been experiencing this problem too? If so, what have you been doing to view and book your excursions? Any help/advice is greatly appreciated. P.S. We are booked on AOS for April 8, 2007 Southern Route (Aruba). Link to comment Share on other sites More sharing options...
Aquahound Posted November 2, 2006 #2 Share Posted November 2, 2006 I had that problem one time. It was because they were updating excursions and prices in certain ports. This may be your issue as well. Of course, I don't know for sure. Just a guess.;) Link to comment Share on other sites More sharing options...
Sunrunner3 Posted November 2, 2006 #3 Share Posted November 2, 2006 I booked an excursion about 3 weeks ago for my February 23/07 cruise on BOS. Link to comment Share on other sites More sharing options...
Annefran Posted November 2, 2006 Author #4 Share Posted November 2, 2006 I guess if the problem with the website are still ongoing by the January timeframe, I need to contact them. I was just curious if anyone else had difficulties booking their excursions online even when the cruise was leaving the following month? Thanks! Link to comment Share on other sites More sharing options...
kirgar Posted November 2, 2006 #5 Share Posted November 2, 2006 My family is sailing on Visions of the Sea on December 31, 2006 and we have also been unable to download the shore excursion brochure. I had my TA try and download she was also unable to do it. I sent an email to RCI and they sent me back a confirmation that they received my email but did not receive a reply as to why I could not download this brochure that was over a month ago. However you can go in by each individual port and and look at the excursions and I was able to book online no problem. It is just very time consuming to do it this way. I hope that you have a great cruise! :) Link to comment Share on other sites More sharing options...
ciderapple Posted November 2, 2006 #6 Share Posted November 2, 2006 Just keep checking every few days and they will appear sometime soon. Ours weren't available until about 4 months before. The only thing with checking on the website at each port and not through your cruise reservation is that those excursions may not be available for your particular cruise. So don't get your heart set on anything if you chose to browse that way. I did this and was then disappointed when the excursions didn't come up for our cruise. I also found that 2 of the ports excursions showed up a few weeks before the other 2 ports for my cruise. I know it's frustating, especially if you happen to be very excited and impatient like me! :D It's very easy to cancel reservations if you change your mind too, online. I had to do this and I was pelasantly surprised whow easy it was. Link to comment Share on other sites More sharing options...
Bonnie Voyager Posted November 28, 2006 #7 Share Posted November 28, 2006 Annefran, I depart the same day as you (4/8/07 but on Freedom) and I too have been unable to book any excursions online. I hope they open up booking soon! I am an obsessive planner and it is driving me crazy to not be able to get my excursions booked! :eek: Link to comment Share on other sites More sharing options...
Sue L Posted November 28, 2006 #8 Share Posted November 28, 2006 I am going to week before you on the BOS and I was able to book about 2 months ago,some of the ports did show up several weeks before the remainder. Have you tried calling RCCL? Sue Link to comment Share on other sites More sharing options...
crusinmama06 Posted November 28, 2006 #9 Share Posted November 28, 2006 Yup me too. We are leaving April 29th and I tried yesterday to see if any were available yet and it said "Book closer to your sail date". But I had been able to see them not too long ago. Link to comment Share on other sites More sharing options...
Stella Darling Posted November 29, 2006 #10 Share Posted November 29, 2006 I'd wait a bit before booking the excursions. Not all of them list this early out. I looked at the excursions listed for a cruise leaving next month (I printed them all out as they appeared on the screen; the brochure download doesn't work). For instance, Aruba had 54 choices, one of them is Rhino Rider, which is what we want to do. I checked on excursions for our next cruise on 3/26/07, and Aruba only has 33 choices, and Rhino Rider isn't listed yet. I'm sure it WILL be one of the choices, but like I said, not all of them are listed months in advance. When all the choices add up to the ones I have printed, then I'll know they are a complete listing. Link to comment Share on other sites More sharing options...
Bonnie Voyager Posted December 12, 2006 #11 Share Posted December 12, 2006 My cruise is April 8, 2007 and RCCL finally opened the booking website for my excursions today! I am all set now! I am also able to book excursions for my June 28, 2007 cruise now too. Yesterday I was unable to book anything on the excursion site. Link to comment Share on other sites More sharing options...
Annefran Posted December 13, 2006 Author #12 Share Posted December 13, 2006 Wow Bonnie, I will have to try to see if my excursions are ready for booking online also. I did call RCCL about two weeks ago and they said that the excursions should be available NLT Jan 07. Everyone have a Happy and Safe holiday! Link to comment Share on other sites More sharing options...
melsdt Posted December 13, 2006 #13 Share Posted December 13, 2006 I don't know if this helps, but mine said the same thing, and then 30 minutes later once I completed the first 2 or 3 parts(not the final Seapass print out) of the online check it, it worked. Link to comment Share on other sites More sharing options...
emilygrace Posted December 13, 2006 #14 Share Posted December 13, 2006 I had this problem when I was trying to book for my 10/31/06 repo cruise on the Jewel. It was a month before departure and still unable to book excursions. I just gave up and booked some private ones. Apparently most of the other people on board did too because when we got on the ship and decided to book for Aruba and Curacao, some excursions were cancelled (after we booked them) because not enough people signed up. This happened several times to our table mates and each time they picked something else it would get cancelled. I think they lost a lot of $$$ on excursions on that cruise because they made it so difficult to book them. The excursions were not available on the website until a few weeks before our departure and then when you tried to book them you got the message "please wait until you are on board to book this". Well, that didn't work either! Link to comment Share on other sites More sharing options...
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