Is the NCL.com website working?

[redkurly]

I wanted to see my registration status?

My inlaws said they gave us ship board credit- but I can't even get into my registration stuff? I was going to print out the registration next week- seeing as how that would be 14 days before.. ??? but I can't seem to get in??? and I can't book any other excursions? is the NCL site working for others?:confused:

 

System has encountered an ERROR... Please try again later.

If problem persists, please contact your Travel Professional

or Norwegian Cruise Line.

[Zimomiller]

At best the new site is erratic and full of problems.

 

They need to spend a lot of time and repair a lot of things before that website is user friendly.

[klbermudez]

I have been getting the same message the since Monday.

[shoreguy]

I have been getting the same message the since Monday.

 

I just tried no problem - make sure you are using the correct NCL 8 digit booking number to login,

[heelfan94]

I've been trying for days to update my registration. Just keep getting error message.

[redkurly]

I have been using the 8 digit # and it's just not working! but that's ok I have time!

[carlielyn]

I was having problems booking excursions all week. It said my reservation number could not be found. I went on yesterday and was able to get my excursions. :D

[Alysa]

I too was unable to use my reservation number to log on and book excursions from their main page. I did find that if I went to the excursions page and clicked the logon link from the excursion detail I was interested in I was able to log in fine with my reservation number and book excursions. I did this three times in the last week. Each time I received e-mail confirmations one day later.

[heelfan94]

It's hit or miss for me today. I finally got in from work, but by the time I got home where my new passport is (I was going to change it from BC to Passport) I couldn't get in.

[Another ship trip]

Add me to the list who can't get into their site. Have tried for days but no longer does it recognize my email address and can't seem to send me my password either.

Also, how do you access sub category pricing now?

I hate this new website--I hope they get it working soon.

[dancing girl]

I've also experienced the same problem. it works...then it doesn't. I did report it to the IT dept. I guess there working on it. Lucky for me I was finally able to get in and finish our Pre reg's.

[prosephone]

Personally, seeing how many problems people are having I am faxing all of my pre-booking and excursions so that they are not "lost in the system".

[Droopy_Sails]

This is the first time I've looked at the new site. Am I understanding correctly--you cannot book online with NCL now?

 

No site map?

 

No search function other than finding a cruise?

 

Sigh.

[cruizinwithkids]

This is the first time I've looked at the new site. Am I understanding correctly--you cannot book online with NCL now?

 

I'm pretty sure you can still use the old:

 

https://seaweb.it.ncl.com/consumer/

 

 

They need to get the new website in order PDQ.

[shoreguy]

Add me to the list who can't get into their site. Have tried for days but no longer does it recognize my email address and can't seem to send me my password either.

Also, how do you access sub category pricing now?

I hate this new website--I hope they get it working soon.

 

 

No reason to use your email address or password yet. The only time you will need that is when they add the new booking engine. There is not sub category pricing to see:o

 

For shore excursions or to register you use your booking number only

[shoreguy]

I'm pretty sure you can still use the old:

 

https://seaweb.it.ncl.com/consumer/

 

 

They need to get the new website in order PDQ.

 

Still working. I went in last night to see if the Compass Rewards had been applied to my balance. They had :)

 

My old ID and password worked fine.

 

The plan for the new booking engine was about 8 weeks from site launch. That puts it in early Dec. We will see;)

[Droopy_Sails]

Okay, guys, thanks for the info.

[Jamrenjer]

Add us to the list! We have tried for several days now-- and no success! It is frustrating-- but I am somewhat relieved to find this thread-- as there was a small part of me worried that somehow something was messed up with our reservation etc. Will keep trying!:)

[shoreguy]

Add us to the list! We have tried for several days now-- and no success! It is frustrating-- but I am somewhat relieved to find this thread-- as there was a small part of me worried that somehow something was messed up with our reservation etc. Will keep trying!:)

 

Make sure you have the 8 digit numeric NCL booking number not your TA reservation number. They are different and the most common reason for problems not the site.

[Jamrenjer]

Thanks shoreguy, but we've been using the 8 digit #. After reading your post-- I double checked! Thanks for trying. Maybe there are certain times of the day that are better than others?? Will keep trying....