Question About Native Way Reservation

[lemmonnie]

This is our first cruise trip and I did lots of research and finally decided to go with the native way RRR tour.

We are going to be there on 12/26/06, which is one of the busiest days of that Port (10 ships that day!) so I tried to reserve this tour as early as possible. I sent out an email to them yesterday and still havn't heard anything back yet. Is this normal? Does anyone know if they have a toll free number I can call? I tried their international phone number and it's extremely expensive.

 

Any feedback is appreciated!!!

[Jandcbrown]

Native Way Watersports

 

Confirmation Notice email: nativway@candw.ky

 

(345) 916-5027

 

They emailed me back within 24 hours. Hope this helps!

[jakz2fun]

I have just made reservations with them and it took a couple of days before I first heard back. But they have been very responsive. I am going out with them on Dec. 27.

 

JAK

[lemmonnie]

Thanks for the information!! I still havn't get any email back from them, I guess I will give a little more time :)

[Jfultz81]

Don't know if this will help, but the first time I emailed them, I didn't get a response, so I waited a few days and emailed again. Got a response to both emails the next day and haven't had any problems since!

[rapsodyme]

We took this tour last month and its the best. This was my 10th cruise and I have never been on a tour where I felt safer, had more fun and have a wonderful video to remind me of one of the highlights of my life.

 

You will love the personnel and all the attention they give their customers. I thought the video a little expensive but its 40minutes long and worth every penny.

 

Lois

[vavasmom]

We used Nativeway last April for the Island Tour and Stingray City Snorkle. We had a wonderful experience with the company but their e-mail response was sometimes a little slow - I would suggest sending another e-mail. They don't have a toll free number to the best of my knowledge.

[Russ_MT]

Our ONLY complaint amongst a miriad of praises is that they don't seem to check their email very often.

 

Be patient, they are low tech boat people. You will love your tour!!!!

[fer]

is anyone having trouble making a reservation with Nativeways online. When I click the link to make a reservation it gives me a log in screen.

 

Thanks

[geosgirl]

is anyone having trouble making a reservation with Nativeways online. When I click the link to make a reservation it gives me a log in screen.

 

Thanks

 

fer - If your computer is doing what mine was doing, that is the log in for whatever email service you have as your default. When I clicked the link, it gave me the box to put in my hotmail login & password.

 

Hope this helps :D

[renza]

Can someone tell me? I have reservations for nativeway for a tour in Feb. They want me to fax them my credit card # to hold my spot but will not charge it. Have any of you had to do this? I am a little concerned about faxing my credit card through, Thank you, Janna

[Jfultz81]

We had the same concern, so we actually called them and gave it to Sharon over the phone. We did this in May and they have not charged us anything. I haven't heard of any problems, but I'm not comfortable faxing my credit card info either.

[renza]

Thank you for your response. It makes me feel better, Janna

[fer]

thanks geosgirl!

[geosgirl]

You're welcome fer, let me know if you get a response - I have emailed them about our cruise in April also :D

[geosgirl]

FYI: I emailed Native Way last night and got a response this afternoon from Sharon reserving 2 spots for us in April.

 

The first email was returned as undeliverable for some reason, so I resent it last night & it obviously went through, very quick response with a lot of info in it! I'm impressed and excited that I made our first shore excursion reservation! :o :D