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NCL Service? Just got a bad taste

alisa726

By alisa726,
in Norwegian Cruise Line

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shoreguy

shoreguy

Posted
Posted
That's not totally true. We pre-ordered a 3 liter bottle of Grand Marnier for our cabin, billed directly in advance to our credit card/not our onboard account.

 

And that would have done by a Passenger Courtesy Rep (Bar setup) not by a regular customer service rep.

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AuntieBarb

AuntieBarb

Posted
Posted
You will never get a CS rep to take a bar setup order. That is only done as a courtesy by the ship coordinators.
That's not totally true. We pre-ordered a 3 liter bottle of Grand Marnier for our cabin, billed directly in advance to our credit card/not our onboard account.
And that would have done by a Passenger Courtesy Rep (Bar setup) not by a regular customer service rep.

Thanks for clarifying that, Shoreguy. When our PCC transferred me, I guess I assumed it was a C/S Rep. My bad!

 

Happy New Year! :D

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