?? about Hertz in cruise terminal in Galveston

[Lorabelle]

From reading on the board here, I was under the impression that there is a Hertz office in the terminal.

 

I booked a car post cruise to take to the airport. I was told that I will have to board a shuttle to go to the Hertz office to pick up my car. The lady on the phone said that the office in the terminal isn't actually a rental site. It's basically an information booth that can give you rental info and direct you to the offsite place.

 

Is this true? I tried to reserve through the local number in Galveston, but they referred me to a national line which is who I spoke with. I'm just hoping that she doesn't know what she's talking about since she isn't even in Houston.

 

Lori

[Francine]

Lori,

She knows what she is talking about.

When we got off Splendour's transatlantic, I waited with the luggage while my husband boarded the shuttle and signed the contract. He was back in about 30-45 minutes with the rental car.

Fran

[SmileyFaceM]

I plan on using Enterprise. Going from Houston Hobby to Galveston, I was told there was a $60 add'l charge. When I talked to the Galveston office, they said if rented off site - 1 mile down the road from Houston Hobby, I wouldn't have to pay the $60. Plan on reserving the rental this week. Figure I'll use them on the return also.

 

Michelle

[Lorabelle]

OK, so since the offsite info seems to be correct, here's another question. The lady on the phone said that Hertz has a shuttle pickup from the cruise terminal 3 times. 8:30, 10:30 and 12:30. Is that also correct? I would have imagined they would have a shuttle running continuously or at least on call. I'd hate to get off the ship at 8:40 and then have to wait until 10:30 for the next shuttle to pick up our car.

 

Enterprise's price for a comparable vehicle isn't much more, I wonder if I'd be better off with them. I know I would be if there are only 3 shuttle pickups.

 

Anyone who has any experience, please share!

 

Lori

[Lorabelle]

OK, so since the offsite info seems to be correct, here's another question. The lady on the phone said that Hertz has a shuttle pickup from the cruise terminal 3 times. 8:30, 10:30 and 12:30. Is that also correct? I would have imagined they would have a shuttle running continuously or at least on call. I'd hate to get off the ship at 8:40 and then have to wait until 10:30 for the next shuttle to pick up our car.

 

Enterprise's price for a comparable vehicle isn't much more, I wonder if I'd be better off with them. I know I would be if there are only 3 shuttle pickups.

 

Anyone who has any experience, please share!

 

Lori