theduffys Posted January 20, 2007 #1 Share Posted January 20, 2007 I just received an e-mail from X, asking me to complete a post-cruise interview. The message said that I was in a "select group". Is that right or, does most every cruiser get one of these do you think? I was happy to complete the questionaire because I had comments I wished to make. Hope they are read and acted on. Link to comment Share on other sites More sharing options...
Petert Posted January 20, 2007 #2 Share Posted January 20, 2007 While there is an evaluation report that is distributed to each cabin on your last night at sea, there is no regular email contact post cruise. It could be that some comment you made on the regular evaluation form triggered a request for more information. It may also be that there was some new cruise feature that Celebrity was interesred in knowing how effective it was in increasing customer satisfaction. It does seem that Celebrity is cognizant of trends that are reported on the evaluation reports, and changes are made when warrented, but it does appear that you are "select" in this case. petert Link to comment Share on other sites More sharing options...
mferranti Posted January 20, 2007 #3 Share Posted January 20, 2007 I got the same email and completed the survey yesterday. (Just off the Constellation New Year's cruise) I hope they take the response to heart. Link to comment Share on other sites More sharing options...
mountainmare Posted January 20, 2007 #4 Share Posted January 20, 2007 I had one after our Millennium cruise. I did have some not so positive comments on our comment card--that may have triggered things. Link to comment Share on other sites More sharing options...
Rare Texed Posted January 20, 2007 #5 Share Posted January 20, 2007 The message said that I was in a "select group". Is that right Of course you are! ;) Link to comment Share on other sites More sharing options...
Hflors Posted January 20, 2007 #6 Share Posted January 20, 2007 I just received an e-mail from X, asking me to complete a post-cruise interview. The message said that I was in a "select group". Is that right or, does most every cruiser get one of these do you think? I was happy to complete the questionaire because I had comments I wished to make. Hope they are read and acted on. Yep! Just think about the world's population. What percent of that population do you think have ever cruised? Maybe 1%! I'd say that's pretty "select". Link to comment Share on other sites More sharing options...
Luvin' Cruisin' Posted January 21, 2007 #7 Share Posted January 21, 2007 I got one this month, after sailing on Century. I think I may have received one after a Galaxy cruise a couple of years ago, too... Link to comment Share on other sites More sharing options...
CRUISE BUG BIT HARD Posted January 22, 2007 #8 Share Posted January 22, 2007 I have cruised Celebrity 6 times and have never gotten an email Suzanne Link to comment Share on other sites More sharing options...
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