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Anyone used Italy Services for transport to airport from port?


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Help! We have booked Italy Services to take us from Civitavecchia to the Rome airport. They have already charged my credit card but have been very slow to non-existent in responding to a couple of questions I have. We have a very early flight and I don't want to spend two weeks on the cruise worrying that our private car will not be waiting at the dock. Has anyone used this service? Was your experience positive? I tried to cancel, but they would not do it. Thanks for any calming words that you might have.

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