busted knuckles Posted January 18, 2008 #1 Share Posted January 18, 2008 I called customer service about a week ago and requested a certificate for our points. As of today I haven't received anything. How long should this take? Link to comment Share on other sites More sharing options...
Sue L Posted January 18, 2008 #2 Share Posted January 18, 2008 I was just told 1-2 weeks! Link to comment Share on other sites More sharing options...
Caroleb Posted January 19, 2008 #3 Share Posted January 19, 2008 I just called this evening for a certificate, and they told me 10 business days. Link to comment Share on other sites More sharing options...
busted knuckles Posted January 19, 2008 Author #4 Share Posted January 19, 2008 I was just told 1-2 weeks! You mean you were told by them? Thanks for the reply. We are on AOS 3/9 with your daughter I believe. Link to comment Share on other sites More sharing options...
cruisegirl1 Posted January 19, 2008 #5 Share Posted January 19, 2008 Seems like it takes at least 10 days. We've never gotten one is just 1 week M Link to comment Share on other sites More sharing options...
Sue L Posted January 19, 2008 #6 Share Posted January 19, 2008 You mean you were told by them? Thanks for the reply. We are on AOS 3/9 with your daughter I believe. Be kind it has been a LONNNGGGG week. Yes, when I got the certificates for my daughter I was told it would be 1-2 weeks until we received them. Link to comment Share on other sites More sharing options...
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