cheermum42 Posted May 11, 2008 #1 Share Posted May 11, 2008 I just returned from a transatlantic cruise on ncl's new ship the gem and it was the worst experencie I have ever received from ncl. I would like to know if anyone else was on this ship. We left nyc on April 19th and cruised to Portugal, Spain, Italy,France, and stopped in Barcelona. I really enjoy cruising with ncl but this ship had a lot of problems, mainly being the fact there I heard there wass 825 new employees that had just boarding the ship for this cruise anyway I would like to hear what others have to say about it. Link to comment Share on other sites More sharing options...
cynbar Posted May 11, 2008 #2 Share Posted May 11, 2008 We're booked on the Gem for the 6/8 cruise. Can you please be more specific about what the problems were??? Do you have any tips for future Gem cruisers that you wish you had known??? Thanks for your advice! Link to comment Share on other sites More sharing options...
cruizinwithkids Posted May 11, 2008 #3 Share Posted May 11, 2008 There is quite a detailed review of this same sailing. I would put more stock in that review as it full of detail. It is quite positive. It is called NCL Gem 4/19 to 5/12 Transatlantic. Link to comment Share on other sites More sharing options...
Urban trekker Posted May 11, 2008 #4 Share Posted May 11, 2008 If it is a new ship wouldn't all of the employees be "new" - does the OP with their first ever post - so welcome to the CC boards - really mean new to NCL or the ship. Cheers Dennis Link to comment Share on other sites More sharing options...
Planer's Edge Posted May 11, 2008 #5 Share Posted May 11, 2008 I just returned from a transatlantic cruise on ncl's new ship the gem and it was the worst experencie I have ever received from ncl. I would like to know if anyone else was on this ship. We left nyc on April 19th and cruised to Portugal, Spain, Italy,France, and stopped in Barcelona.I really enjoy cruising with ncl but this ship had a lot of problems, mainly being the fact there I heard there wass 825 new employees that had just boarding the ship for this cruise anyway I would like to hear what others have to say about it. Could you please elaborate on what the problems were? Others have raved about the crew and the ship. What specifically did you find to be unacceptable? PE Link to comment Share on other sites More sharing options...
cruzinaway Posted May 11, 2008 #6 Share Posted May 11, 2008 I just returned from a transatlantic cruise on ncl's new ship the gem and it was the worst experencie I have ever received from ncl. I would like to know if anyone else was on this ship. We left nyc on April 19th and cruised to Portugal, Spain, Italy,France, and stopped in Barcelona.I really enjoy cruising with ncl but this ship had a lot of problems, mainly being the fact there I heard there wass 825 new employees that had just boarding the ship for this cruise anyway I would like to hear what others have to say about it. Sailing on the Gem in less than a week... So what problems did you encounter? Was the ship in bad shape? (Hard to believe since it's new) Rude employees? Bad food? Poor entertainment? Be more specific! Most reviewers have come back with very positive things to say about the Gem. Link to comment Share on other sites More sharing options...
pixiedustdawn Posted May 11, 2008 #7 Share Posted May 11, 2008 Sailed on her this past February, no problems. Everything was exceptional. Can you elaborate further on this???? Link to comment Share on other sites More sharing options...
Host Kewlguy Posted May 11, 2008 #8 Share Posted May 11, 2008 I was on this cruise. The OP is correct there were hundreds of new employees on the ship. The only lousy service we encountered was in the Blue Lagoon. Many others we spoke to had the same complaint. They need to make some changes with how the place is run. Lots of confusion. Besides that everything was fine. We had a great cruise. Link to comment Share on other sites More sharing options...
newmexicoNita Posted May 11, 2008 #9 Share Posted May 11, 2008 I was on this cruise. The OP is correct there were hundreds of new employees on the ship. The only lousy service we encountered was in the Blue Lagoon. Many others we spoke to had the same complaint. They need to make some changes with how the place is run. Lots of confusion. Besides that everything was fine. We had a great cruise.of course new crew members are going to result in some service not running as smoothly as we may like. I think you are giving a better overall view than the OP. WE sailed the Jewel when she was only a few weeks old, it was probably the best cruise of our lives, but there were some service problems that needed attention. I am glad you had a great time, hope OP will come back with a better overall report on what made this cruise the worst experience he/she has ever received from NCL. Of course, like many, I am always a little leary of those first time posters that have nothing but negatives to report. Nita Link to comment Share on other sites More sharing options...
Host Kewlguy Posted May 11, 2008 #10 Share Posted May 11, 2008 Of course, like many, I am always a little leary of those first time posters that have nothing but negatives to report. Nita I was thinking the same thing. We were also on the Gem in February and only recognized one crew member from that cruise on this transatlantic (not including on board management). We were told many of the previous crew were not allowed to work in Europe due to visa restrictions or something. So we had a lot of new employees on this sailing. I'm sure things will improve in the coming weeks. Link to comment Share on other sites More sharing options...
DAGVBSB Posted May 11, 2008 #11 Share Posted May 11, 2008 hope OP will come back with a better overall report on what made this cruise the worst experience he/she has ever received from NCL. Of course, like many, I am always a little leary of those first time posters that have nothing but negatives to report. Nita I try to give negative reviewers the benefit of the doubt, even if they are new as long as they provide details. I will remain skeptical of this person's opinion until they return with details. But if it is a one hit wonder, then I give their opinion zero credibility. I was on this cruise. The OP is correct there were hundreds of new employees on the ship. The only lousy service we encountered was in the Blue Lagoon. Many others we spoke to had the same complaint. They need to make some changes with how the place is run. Lots of confusion. Besides that everything was fine. We had a great cruise. Exactly the type of negative review that is believeable and creditable.... a review with specific details of what was wrong. (and even a suggestion on how to improve.) Link to comment Share on other sites More sharing options...
johnql Posted May 11, 2008 #12 Share Posted May 11, 2008 We'll have to wait and see if this is a hit-and-run, one-hit wonder. To the OP, if you come back, please provide some details. "Worst experience" and "a lot of problems" doesn't give us much info. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted May 11, 2008 #13 Share Posted May 11, 2008 I try to give negative reviewers the benefit of the doubt, even if they are new as long as they provide details. I will remain skeptical of this person's opinion until they return with details. But if it is a one hit wonder, then I give their opinion zero credibility. Exactly the type of negative review that is believeable and creditable.... a review with specific details of what was wrong. (and even a suggestion on how to improve.) I can be even more detailed regarding the Blue Lagoon. We witnessed passengers being served before others who had been seated much earlier. We got up and walked out on the last day of the cruise after waiting 20 minutes for our order to be taken. We witnessed three other tables also walking out before us for the same reason. My suggestion for improvement is to assign numbers to passengers when they are seated so this way people will be served according to when they arrive. This will cut down on the amount of confusion we witnessed. The last thing the cruise line wants is for people to have a bad experience the day before the cruise concludes. Link to comment Share on other sites More sharing options...
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