Just back Reivew of Dawn to Bermuda 10/26/08

[Loralu]

Review of NCL Dawn to Bermuda, 10/26/08, Cabin 10730 aft.

1st NCL cruise. Previous: RC, HAL, Celeb, Princess.

Me (47) & Mom (68), No Shore Excursions booked. 1st time to Bermuda

Let’s begin… we flew into LaGuardia the same day of the cruise – best transportation to the Port from the airport was “Super Shuttle” 16.00 per person, but this shuttle makes many stops along the way – we had plenty of time to see the sights of NY along the way. Arrived at Port early, but check in very fast and smooth, would have been on board by 11:30 but the Coast Guard was doing some inspection so this caused a 1 hour delay, we waited comfortably in chairs but there were no refreshments offered by NCL?? Wonder why?

Enter ship: champagne and OJ, nice touch, off to Garden Buffet. I have had better food. We were told rooms would be ready by 2pm. and yes they were. We had a standard balcony room aft cabin, with larger balcony that we really enjoyed. Furniture a little worn, TV from 1965, bathroom shower bigger than I have seen, with soap and shampoo dispenser. Coffee maker in room, never used it, the sugars on the tray were old and moldy. Left cabin about 3:30, our luggage had already arrived and was outside in the hall. Left a note for room steward to make twin beds, and asked for a few extras, most of which were granted by the time we returned, but still no sign of room steward?? Muster drill – same as usual. Off to the Progressive trivia @ Dazzles where I made new friends.. and we won! Whoo hoo, Next is dinner at Venetian (Main dining room, no fee) where we were sat with a couple who were very sweet – but our server was not very pleasant. I ordered a dish that was pasta and should have had beef chunks as described by the waiter, but there was no meat.. I would have told the waiter, but he never returned to see if we were ok. We arrived late to the show due to very slow service at dinner, no seats were available.. we left for the Casino where I heard rumors of the machines being tight.. No big winning for me.. off to bed on what seemed like a hard mattress, but was able to get a good nights rest despite the semi rough seas. I think we have a baby next door.

Day 2, Room Service coffee right on time as we noted on the card we left out on the door the night before. CC meeting in Dazzles – great turnout – and NCL had 7 staff members present – this was impressive compared to other lines. Lunch in Venetian, steak sandwich.. not good. Next off to Spa for tour.. Oh its beautiful.. and the cost is $20.00/day or $75.00 per week, or $140.00 per couple per week. We decided to wait.. and the sales pitches for spa treatments were pretty heavy.. we had to get out of there.. saying “maybe later” but being told we should really book now.. Too much pressure here. Looking for Java café.. can’t find it. Pool area looks pretty busy – windy out – but warm and sunny. Had a snack at Blue Lagoon, Spinach artichoke dip and chicken wings.. not impressed. 2pm stopped in the cabin.. still have not seen the room steward.. but while I was in the bathroom he came in and opened the door.. so our meeting was a surprise. I exited the bathroom and he introduced himself Raul, and he said he worked with Josh (whom I never met). That was the last time I saw Raul, but our room was cleaned daily, and we had towel animals 4 times, so no complaints there, but nothing special to report either. Progressive Trivia – same team.. we lost our 1st place status, I’ll be back tomorrow for a rematch. Dinner at Venetian with CC members (pre-arranged for 20) Optional formal night, I opted out, Lobster tail dinner, I ordered double tails and got them no problem.. they were ok, I’ve had better. Mom had beef Wellington that had some indefinable brown substance in it. Service in Venetian better – still not what I am used to in the main dining areas.. I believe the freestyle dining has taken away the personal touch of the wait staff and lessened the incentive to be professional and friendly. I miss getting to know the wait staff and tablemates. I hear rumors about Caney’s being good – but besides the $20.00 cover.. you pay extra for Lobster and Crab legs.. I’m not going there.

Day 3, Room service ½ hour early today. Morning Trivia in Pub with Mikee.. he is a sweetie. Breakfast at Garden Buffet, a madhouse as expected, much like the other cruise lines, but the food was sub standard.. with the exceptions of having eggs made to order, or a waffle made on the spot.. everything else was just so so. Mom went to the spa for a French Manicure.. her bill was more than she anticipated.. with service charges she thought were a tip.. but the spa tech told her no.,. that was her wages not tip.. so Mom paid extra for a tip, bout a bottle of polish for $8.00, and the grand total = $60.00.. but that’s not the bad news.. her nails looked awful.. they were not dry.. so she had smuged them.. they should be ashamed to charge this for shuch a shoddy job. Lesson learned for us. Super windy today, rough seas.. pool chairs available everywhere.. everyone must be at Bingo. Restroom stop… no toilet paper in any of the 5 stalls.. dirty. Lunch at Venetian up by the big window.. such a nice view, but I thought we were in the kids club.. kids everywhere.. crying, throwing food.. what a mess. I ordered Mahi Mahi – good but never have seen bones in it before this.. Oh and there was a hair on my plate.. I didn’t tell mom.. things were bad enough already with her staring at her nails in disbelief. Mom went to get cash from ATM..it’s broken,.. and there is only one. Main desk tells her sorry, and that can not do cash advance or take checks.. basically telling her she is out of luck. Later Mom learns she can get cash advance in the Casino.. now why didn’t the front desk tell her that? What happened to customer service? Back at room called room service .. phone rang 5 thousand times. Tried again a few min later, only 4 rings.. Asked for cheese and crackers, not on menu, was told NO, and not in a friendly way. Trivia – we won our trophy back. Dinner later at Garden Buffet, food was less than fair. Where is this Pedro guy ( Cruise Director) ? I heard he was good.. I have my doubts.

Day 4, Arrived in Bermuda 9am, cold and windy. Met CC friends in Aqua for breakfast.. and learned that this is open for balcony passengers.. we didn’t know this. I guess there is supposed to be something in our room to tell us this.. we found the card on the shelf above the TV on the last day. Anyway breakfast in Aqua was great.. food good.. service was soooooo much better. Now this is what we are used to. Exit ship, bought a ferry/bus pass for 3 days @ $28.00 each. Hopped right on the ferry docked right in front of our ship.. no walking.. off to Hamilton (20 min). Shopped in Hamilton.. then we had to walk up hill for a few blocks to the bus station. Got on the bus (after the driver was rude to me) and off to St. George, stopping at Swizzle Inn along the way for lunch. Food was good.. not too expensive, and the Rum swizzle was pretty strong. Bus stop right out front – back on bus to St. George.. a little shopping while asking for directions to the trolley to do a short tour.. Trolley not running today.. don’t know why. Town square Carriage tour was our next thought.. we had a driver named “Shawn” and a carriage for 4, charge was $40.00 for ½ hr or $80.00 for an hour.. that was for all 4 of us, so for $10.00 each we opted for the ½ hour, which ended up being about 45 min.. and it was Fantastic! Shawn was very nice, polite, and knowledgeable.. I would recommend this tour of St. George to anyone.. Well worth it.. and Shawn made it Special for us. **** Ask him to stop at Glass bottom beach for you.. he will, and you can get all kinds of sea glass..for free. Next we take the ferry from St. George back to Dockyard.. 40 min.. very nice ride. Trivia again.. lost the trophy. Dinner tonight.. will try Venetian again, they have Turkey and dressing on the menu. We are seated at a table for 2.. having waited only a few min, and it is about 8pm. After about 15 min, I asked if we had a server at all? We were finally waited on.. without an apology.. while several tables all around us were sat and waited on and were eating. Again.. the incentive for tips is the motivation wait staff need to provide a better service.. here it is non existent. Food was just ok. Again we are late for the show because of slow service. Late night Comedy at Spinnaker’s lounge.. place is packed.. come early if you can to get a good seat. Comedian was very good, adults only.. followed by QUEST.. adult game show… hey there is that Pedro guy, I’m not impressed. Back to the cabin.. Received mail saying “Congrats we have been chosen to dine with Hotel Mgr for Thursday night.. problem>>> we have already signed up for the Murder Mystery dinner (120 people only) had to decline dinner with Hotel Mgr.. unfortunately, because I had plenty to discuss. Pool side party tonight – complete with bubbles flying everywhere.. small turn out – windy and cold.

Day 5: Breakfast again with the heard.. too late for Aqua today, they stop at 9:30am. I found a juice bar.. they do fresh squeezed OJ.. $3.50, plus added gratuity – total $4.03, ridiculous price.. but very tasty as compared to the OJ cocktail. Today we left the ship and boarded the “free” trolley right outside the ship that makes 7 stops in various areas in the Dockyard. Beautiful day.. I think everyone is at the beaches today.. shopped at Clocktower Mall, had ice cream, visited the Glassworks (must see) bought a rum cake. Back on the ship for Trivia.. we won again!!! Snack at Blue Lagoon.. Mom had Wonton soup.. yuk!, I had the fish and chips.. pretty good. Finally found the Java Café.. right across from the reception desk.. I thought it was a bar. 5pm meet in Stardust for Murder Mystery. Dinner at Aqua (Prime Rib.. pretty good) with arranged group while reading from our scripts to solve a mystery, fun. Next 2nd City show.. I’m excited.. I have heard great things, but disappointed.. as were many others from comments I have heard. Chocolate Buffet held in the Garden Buffet.. what a NIGHTMARE! I think every passenger turned out for this 1-hour event.. and it was near impossible to even identify where the lines started or ended.. NCL needs to really rethink this event. So many people, including ourselves, left disgusted about this set up. Very disappointing. Next stop Star Bar for “Name that tune” very nice atmosphere and host.. songs were for Senior generation mostly, but passengers were having lots of fun.. and I learned this was the only event here like this.. what a shame there were not more of them. Now outside to the Pool area for the Country Bash.. windy and a bit chilly, but good music.. and plenty of people singing along and dancing. Stopped at Photo shop, 19.95 for one photo – to top it off the staff guy was rude to Mom.. not happy with him. Mikee who does games and trivia’s.. he should be given a huge raise.. he is always smiling and talking to the passengers.. what a joy he was.

Day 6: Last day in Bermuda. Where is Raul (room attendant)? Breakfast in Aqua.. very nice again. Off the ship ( very easy, no lines ) take the “free” trolley to the bus stop, hopped the bus for Horseshoe Bay. Off at the bus stop.. walked down a long steep hill to the beach.. OHHH how beautiful.. then just a few short steps away is Jobson’s cove.. what a beautiful place to see. Water is a bit chilly, but some are swimming anyhow, the sand is so soft.. and not really pink like I had expected, but rather a tan color with what looks to me like sprinkles of paprika in it. Still very pretty. Chair rentals are $10.00 each, and there is a small café for lunch items and drinks, a changing area and restrooms. Going back to the bus stop we took a shuttle up the hill (you can take it down as well) for only $1.00 per person.. how nice. Across the street from the bus stop is a little Italian restaurant.. they open at 12 I think.. they let us use the bathroom without ordering anything.. so nice of this guy, I wanted to mention it, and the place is very cute and quaint.. didn’t eat there this time, need to get back to the ship. Took bus back to Dockyard.. and have enough time for lunch.. stopped at Frog and Onion.. Not as good as I heard, I had a pasta dish, and Mom had the Pasty.. which I liked better than the pasta. The soda and ice tea tasted funny..water was ok, meals were about $15-$17 each. Back to the ship sail away. Progressive Trivia again.. we lostL Dinner @ Aqua with CC group, 14 of us, nice turn out, good service. Butternut squash soup is really god. I wonder what the captain looks like.. never saw him.. but hear his announcements daily..sometimes he sounds like he is bored to tears. Next off to the show “Bollywood” what a fantastic show.. the entertainers were excellent.. one of the best shows at sea for me. Don’t miss this one. It’s Halloween, and am dressed in costume and headed to Spinnakers for the party.. Again organization is lacking and the majority of passengers wait in a line for at least 40 min before parading across the stage..over 60 people.. tired of this I move on to Dazzles where there is to be another Halloween bash.. but NO.. just some folks dancing to terribly loud music. OK – I’ll try the Casino.. here is where the party is.. Staff all in costumes.. jam packed with people.. games.. prizes.. food.. apparently they want you to come to the casino..wonder why?

Day 7: at sea, breakfast at Blue Lagoon.. you can get made to order eggs, omelets and the food is basically the same as Aqua, but much faster. Went to Q& A with Pedro and some Crew at Java (good thing I finally found this place) I remarked about the lack of service relating to freestyle dining in the main dining room.. the response was a defensive one claiming that people were generally happy with being able to choose when and where they wish to eat and that passengers are generally happy with the service. I don’t think they have experienced what I have.. then they might feel differently. We are able to decide what time to leave the ship for disembarking, and pick up luggage tags at the reception area. Made reservations for Salsa for tonight. Went to Majority Rules game show – run by Mikee, lots of fun. Last night for Progressive Trivia – and MY team WON the grand prize.. whooo hooo! Lots of prizes.. what fun!! Off to the last show.. the Crew show.. very nice. Stop at the Casino.. no luck. Karaoke at Dazzles.. met up with some CC buddies.. very nice time. Luggage out in hall by 1am. Enjoyed balcony for last time.. a little chilly out there – but relaxing.

Day8: Passing the Statue of Liberty at 7am.. arrived at port 7:30. Went to breakfast at Venetian, ate with same couple we had dinner with the first night.. what a nice way to end the cruise. Back to the room to gather last belongings. Where is Raul?? Well no extra tipping here. Disembarking process moved quickly – even in baggage area and customs.. lines kept moving. *** Suggestion for those looking for transportation.. as you exit baggage area .. walk straight across the street to Taxi Cab Station.. flat rate back to LaGuardia was $35.00, and we had a great driver. *** Beware.. there are gypsy cab drivers requesting your service.. they have black town cars usually, and they are not to be trusted.. take the Yellow cab for safety.

Summary: Would I book another NCL cruise?? Probably not. I am not a fan of Freestyle dining mostly because I don’t care to pay extra for other dining venues and prefer the service associated with assigned seating. The entertainment on NCL was above average, while the service in general as well as the quality of the food was poor in my opinion.. in comparison to RC and HAL.

[wernew2cruising]

Review of NCL Dawn to Bermuda, 10/26/08, Cabin 10730 aft.

1st NCL cruise. Previous: RC, HAL, Celeb, Princess.

Me (47) & Mom (68), No Shore Excursions booked. 1st time to Bermuda

 

Let’s begin… we flew into LaGuardia the same day of the cruise – best transportation to the Port from the airport was “Super Shuttle” 16.00 per person, but this shuttle makes many stops along the way – we had plenty of time to see the sights of NY along the way. Arrived at Port early, but check in very fast and smooth, would have been on board by 11:30 but the Coast Guard was doing some inspection so this caused a 1 hour delay, we waited comfortably in chairs but there were no refreshments offered by NCL?? Wonder why?

 

Enter ship: champagne and OJ, nice touch, off to Garden Buffet. I have had better food. We were told rooms would be ready by 2pm. and yes they were. We had a standard balcony room aft cabin, with larger balcony that we really enjoyed. Furniture a little worn, TV from 1965, bathroom shower bigger than I have seen, with soap and shampoo dispenser. Coffee maker in room, never used it, the sugars on the tray were old and moldy. Left cabin about 3:30, our luggage had already arrived and was outside in the hall. Left a note for room steward to make twin beds, and asked for a few extras, most of which were granted by the time we returned, but still no sign of room steward?? Muster drill – same as usual. Off to the Progressive trivia @ Dazzles where I made new friends.. and we won! Whoo hoo, Next is dinner at Venetian (Main dining room, no fee) where we were sat with a couple who were very sweet – but our server was not very pleasant. I ordered a dish that was pasta and should have had beef chunks as described by the waiter, but there was no meat.. I would have told the waiter, but he never returned to see if we were ok. We arrived late to the show due to very slow service at dinner, no seats were available.. we left for the Casino where I heard rumors of the machines being tight.. No big winning for me.. off to bed on what seemed like a hard mattress, but was able to get a good nights rest despite the semi rough seas. I think we have a baby next door.

 

Day 2, Room Service coffee right on time as we noted on the card we left out on the door the night before. CC meeting in Dazzles – great turnout – and NCL had 7 staff members present – this was impressive compared to other lines. Lunch in Venetian, steak sandwich.. not good. Next off to Spa for tour.. Oh its beautiful.. and the cost is $20.00/day or $75.00 per week, or $140.00 per couple per week. We decided to wait.. and the sales pitches for spa treatments were pretty heavy.. we had to get out of there.. saying “maybe later” but being told we should really book now.. Too much pressure here. Looking for Java café.. can’t find it. Pool area looks pretty busy – windy out – but warm and sunny. Had a snack at Blue Lagoon, Spinach artichoke dip and chicken wings.. not impressed. 2pm stopped in the cabin.. still have not seen the room steward.. but while I was in the bathroom he came in and opened the door.. so our meeting was a surprise. I exited the bathroom and he introduced himself Raul, and he said he worked with Josh (whom I never met). That was the last time I saw Raul, but our room was cleaned daily, and we had towel animals 4 times, so no complaints there, but nothing special to report either. Progressive Trivia – same team.. we lost our 1st place status, I’ll be back tomorrow for a rematch. Dinner at Venetian with CC members (pre-arranged for 20) Optional formal night, I opted out, Lobster tail dinner, I ordered double tails and got them no problem.. they were ok, I’ve had better. Mom had beef Wellington that had some indefinable brown substance in it. Service in Venetian better – still not what I am used to in the main dining areas.. I believe the freestyle dining has taken away the personal touch of the wait staff and lessened the incentive to be professional and friendly. I miss getting to know the wait staff and tablemates. I hear rumors about Caney’s being good – but besides the $20.00 cover.. you pay extra for Lobster and Crab legs.. I’m not going there.

 

Day 3, Room service ½ hour early today. Morning Trivia in Pub with Mikee.. he is a sweetie. Breakfast at Garden Buffet, a madhouse as expected, much like the other cruise lines, but the food was sub standard.. with the exceptions of having eggs made to order, or a waffle made on the spot.. everything else was just so so. Mom went to the spa for a French Manicure.. her bill was more than she anticipated.. with service charges she thought were a tip.. but the spa tech told her no.,. that was her wages not tip.. so Mom paid extra for a tip, bout a bottle of polish for $8.00, and the grand total = $60.00.. but that’s not the bad news.. her nails looked awful.. they were not dry.. so she had smuged them.. they should be ashamed to charge this for shuch a shoddy job. Lesson learned for us. Super windy today, rough seas.. pool chairs available everywhere.. everyone must be at Bingo. Restroom stop… no toilet paper in any of the 5 stalls.. dirty. Lunch at Venetian up by the big window.. such a nice view, but I thought we were in the kids club.. kids everywhere.. crying, throwing food.. what a mess. I ordered Mahi Mahi – good but never have seen bones in it before this.. Oh and there was a hair on my plate.. I didn’t tell mom.. things were bad enough already with her staring at her nails in disbelief. Mom went to get cash from ATM..it’s broken,.. and there is only one. Main desk tells her sorry, and that can not do cash advance or take checks.. basically telling her she is out of luck. Later Mom learns she can get cash advance in the Casino.. now why didn’t the front desk tell her that? What happened to customer service? Back at room called room service .. phone rang 5 thousand times. Tried again a few min later, only 4 rings.. Asked for cheese and crackers, not on menu, was told NO, and not in a friendly way. Trivia – we won our trophy back. Dinner later at Garden Buffet, food was less than fair. Where is this Pedro guy ( Cruise Director) ? I heard he was good.. I have my doubts.

 

Day 4, Arrived in Bermuda 9am, cold and windy. Met CC friends in Aqua for breakfast.. and learned that this is open for balcony passengers.. we didn’t know this. I guess there is supposed to be something in our room to tell us this.. we found the card on the shelf above the TV on the last day. Anyway breakfast in Aqua was great.. food good.. service was soooooo much better. Now this is what we are used to. Exit ship, bought a ferry/bus pass for 3 days @ $28.00 each. Hopped right on the ferry docked right in front of our ship.. no walking.. off to Hamilton (20 min). Shopped in Hamilton.. then we had to walk up hill for a few blocks to the bus station. Got on the bus (after the driver was rude to me) and off to St. George, stopping at Swizzle Inn along the way for lunch. Food was good.. not too expensive, and the Rum swizzle was pretty strong. Bus stop right out front – back on bus to St. George.. a little shopping while asking for directions to the trolley to do a short tour.. Trolley not running today.. don’t know why. Town square Carriage tour was our next thought.. we had a driver named “Shawn” and a carriage for 4, charge was $40.00 for ½ hr or $80.00 for an hour.. that was for all 4 of us, so for $10.00 each we opted for the ½ hour, which ended up being about 45 min.. and it was Fantastic! Shawn was very nice, polite, and knowledgeable.. I would recommend this tour of St. George to anyone.. Well worth it.. and Shawn made it Special for us. **** Ask him to stop at Glass bottom beach for you.. he will, and you can get all kinds of sea glass..for free. Next we take the ferry from St. George back to Dockyard.. 40 min.. very nice ride. Trivia again.. lost the trophy. Dinner tonight.. will try Venetian again, they have Turkey and dressing on the menu. We are seated at a table for 2.. having waited only a few min, and it is about 8pm. After about 15 min, I asked if we had a server at all? We were finally waited on.. without an apology.. while several tables all around us were sat and waited on and were eating. Again.. the incentive for tips is the motivation wait staff need to provide a better service.. here it is non existent. Food was just ok. Again we are late for the show because of slow service. Late night Comedy at Spinnaker’s lounge.. place is packed.. come early if you can to get a good seat. Comedian was very good, adults only.. followed by QUEST.. adult game show… hey there is that Pedro guy, I’m not impressed. Back to the cabin.. Received mail saying “Congrats we have been chosen to dine with Hotel Mgr for Thursday night.. problem>>> we have already signed up for the Murder Mystery dinner (120 people only) had to decline dinner with Hotel Mgr.. unfortunately, because I had plenty to discuss. Pool side party tonight – complete with bubbles flying everywhere.. small turn out – windy and cold.

 

Day 5: Breakfast again with the heard.. too late for Aqua today, they stop at 9:30am. I found a juice bar.. they do fresh squeezed OJ.. $3.50, plus added gratuity – total $4.03, ridiculous price.. but very tasty as compared to the OJ cocktail. Today we left the ship and boarded the “free” trolley right outside the ship that makes 7 stops in various areas in the Dockyard. Beautiful day.. I think everyone is at the beaches today.. shopped at Clocktower Mall, had ice cream, visited the Glassworks (must see) bought a rum cake. Back on the ship for Trivia.. we won again!!! Snack at Blue Lagoon.. Mom had Wonton soup.. yuk!, I had the fish and chips.. pretty good. Finally found the Java Café.. right across from the reception desk.. I thought it was a bar. 5pm meet in Stardust for Murder Mystery. Dinner at Aqua (Prime Rib.. pretty good) with arranged group while reading from our scripts to solve a mystery, fun. Next 2nd City show.. I’m excited.. I have heard great things, but disappointed.. as were many others from comments I have heard. Chocolate Buffet held in the Garden Buffet.. what a NIGHTMARE! I think every passenger turned out for this 1-hour event.. and it was near impossible to even identify where the lines started or ended.. NCL needs to really rethink this event. So many people, including ourselves, left disgusted about this set up. Very disappointing. Next stop Star Bar for “Name that tune” very nice atmosphere and host.. songs were for Senior generation mostly, but passengers were having lots of fun.. and I learned this was the only event here like this.. what a shame there were not more of them. Now outside to the Pool area for the Country Bash.. windy and a bit chilly, but good music.. and plenty of people singing along and dancing. Stopped at Photo shop, 19.95 for one photo – to top it off the staff guy was rude to Mom.. not happy with him. Mikee who does games and trivia’s.. he should be given a huge raise.. he is always smiling and talking to the passengers.. what a joy he was.

 

Day 6: Last day in Bermuda. Where is Raul (room attendant)? Breakfast in Aqua.. very nice again. Off the ship ( very easy, no lines ) take the “free” trolley to the bus stop, hopped the bus for Horseshoe Bay. Off at the bus stop.. walked down a long steep hill to the beach.. OHHH how beautiful.. then just a few short steps away is Jobson’s cove.. what a beautiful place to see. Water is a bit chilly, but some are swimming anyhow, the sand is so soft.. and not really pink like I had expected, but rather a tan color with what looks to me like sprinkles of paprika in it. Still very pretty. Chair rentals are $10.00 each, and there is a small café for lunch items and drinks, a changing area and restrooms. Going back to the bus stop we took a shuttle up the hill (you can take it down as well) for only $1.00 per person.. how nice. Across the street from the bus stop is a little Italian restaurant.. they open at 12 I think.. they let us use the bathroom without ordering anything.. so nice of this guy, I wanted to mention it, and the place is very cute and quaint.. didn’t eat there this time, need to get back to the ship. Took bus back to Dockyard.. and have enough time for lunch.. stopped at Frog and Onion.. Not as good as I heard, I had a pasta dish, and Mom had the Pasty.. which I liked better than the pasta. The soda and ice tea tasted funny..water was ok, meals were about $15-$17 each. Back to the ship sail away. Progressive Trivia again.. we lostL Dinner @ Aqua with CC group, 14 of us, nice turn out, good service. Butternut squash soup is really god. I wonder what the captain looks like.. never saw him.. but hear his announcements daily..sometimes he sounds like he is bored to tears. Next off to the show “Bollywood” what a fantastic show.. the entertainers were excellent.. one of the best shows at sea for me. Don’t miss this one. It’s Halloween, and am dressed in costume and headed to Spinnakers for the party.. Again organization is lacking and the majority of passengers wait in a line for at least 40 min before parading across the stage..over 60 people.. tired of this I move on to Dazzles where there is to be another Halloween bash.. but NO.. just some folks dancing to terribly loud music. OK – I’ll try the Casino.. here is where the party is.. Staff all in costumes.. jam packed with people.. games.. prizes.. food.. apparently they want you to come to the casino..wonder why?

 

Day 7: at sea, breakfast at Blue Lagoon.. you can get made to order eggs, omelets and the food is basically the same as Aqua, but much faster. Went to Q& A with Pedro and some Crew at Java (good thing I finally found this place) I remarked about the lack of service relating to freestyle dining in the main dining room.. the response was a defensive one claiming that people were generally happy with being able to choose when and where they wish to eat and that passengers are generally happy with the service. I don’t think they have experienced what I have.. then they might feel differently. We are able to decide what time to leave the ship for disembarking, and pick up luggage tags at the reception area. Made reservations for Salsa for tonight. Went to Majority Rules game show – run by Mikee, lots of fun. Last night for Progressive Trivia – and MY team WON the grand prize.. whooo hooo! Lots of prizes.. what fun!! Off to the last show.. the Crew show.. very nice. Stop at the Casino.. no luck. Karaoke at Dazzles.. met up with some CC buddies.. very nice time. Luggage out in hall by 1am. Enjoyed balcony for last time.. a little chilly out there – but relaxing.

 

Day8: Passing the Statue of Liberty at 7am.. arrived at port 7:30. Went to breakfast at Venetian, ate with same couple we had dinner with the first night.. what a nice way to end the cruise. Back to the room to gather last belongings. Where is Raul?? Well no extra tipping here. Disembarking process moved quickly – even in baggage area and customs.. lines kept moving. *** Suggestion for those looking for transportation.. as you exit baggage area .. walk straight across the street to Taxi Cab Station.. flat rate back to LaGuardia was $35.00, and we had a great driver. *** Beware.. there are gypsy cab drivers requesting your service.. they have black town cars usually, and they are not to be trusted.. take the Yellow cab for safety.

 

Summary: Would I book another NCL cruise?? Probably not. I am not a fan of Freestyle dining mostly because I don’t care to pay extra for other dining venues and prefer the service associated with assigned seating. The entertainment on NCL was above average, while the service in general as well as the quality of the food was poor in my opinion.. in comparison to RC and HAL.

 

 

Laura,

 

Since I have sailed with you I trust your judgement. :(

[family cruisers]

We sailed the week before you on the dawn.

Read my review Oct 19-26th NYC to Bermuda.

 

Similar to yours.. Glad I'm not the only one.

Food (that you don't pay extra for ) and service were our beefs too.

 

Read mine you'll laugh.

 

I would travel NCL again though, we did twice before and will try another ship most likely.

[ute_fan]

We sailed on the Dawn for her last Canada/New England itinerary this year. It was our 6th NCL cruise, and we're normally big fans of freestyle -- but something wasn't quite right on our sailing, too. We had long waits to get into Venetian, in spite of trying several different dining times to see if we were just hitting the peak dining time, but it didn't seem to make any difference.

 

I'm thinking we should have tried Aqua for dinner (my DH really prefers the bigger dining rooms, so we didn't), but I agree that something was definitely "off" with the service in Venetian. Once we were seated, we weren't ever ignored, but most of the servers seemed to be in a bad mood all week. It was the little things, like not serving (or even offering) cocktail sauce with the shrimp cocktail, water glasses not being refilled, and running out of butter on the table. Little things, but they do make a difference.

 

We didn't have any complaints at all with the food taste, or the temperature it was served at. I'd read in advance about Aqua being open for balcony guests for breakfast, and we ate there (and really enjoyed it) every morning.

 

We also had Raul and Josh are our room stewards. No complaints with the cleanliness of the room, or delays in the room being made up or turned down. We had towel animals 5 nights, but basically no contact with them. We might not have even known who they were, except that we happened to be in the room when they were delivering our luggage, and one of the pieces they delivered wasn't ours. My DH noticed it and called them back to the room, and they discovered that it belonged one deck above. We would have been happy to leave them an extra tip, but were unable to find them either Saturday night or Sunday morning, so we didn't bother.

 

Did it turn me off NCL? No, but our experience, combined with the discontinuance of the NCL credit card program, has certainly opened us up to the idea of trying other lines.

[family cruisers]

Glad you posted your comments as well.

Now I don't feel so bad.

 

We sailed on the Dawn for her last Canada/New England itinerary this year. It was our 6th NCL cruise, and we're normally big fans of freestyle -- but something wasn't quite right on our sailing, too. We had long waits to get into Venetian, in spite of trying several different dining times to see if we were just hitting the peak dining time, but it didn't seem to make any difference.

 

I'm thinking we should have tried Aqua for dinner (my DH really prefers the bigger dining rooms, so we didn't), but I agree that something was definitely "off" with the service in Venetian. Once we were seated, we weren't ever ignored, but most of the servers seemed to be in a bad mood all week. It was the little things, like not serving (or even offering) cocktail sauce with the shrimp cocktail, water glasses not being refilled, and running out of butter on the table. Little things, but they do make a difference.

 

We didn't have any complaints at all with the food taste, or the temperature it was served at. I'd read in advance about Aqua being open for balcony guests for breakfast, and we ate there (and really enjoyed it) every morning.

 

We also had Raul and Josh are our room stewards. No complaints with the cleanliness of the room, or delays in the room being made up or turned down. We had towel animals 5 nights, but basically no contact with them. We might not have even known who they were, except that we happened to be in the room when they were delivering our luggage, and one of the pieces they delivered wasn't ours. My DH noticed it and called them back to the room, and they discovered that it belonged one deck above. We would have been happy to leave them an extra tip, but were unable to find them either Saturday night or Sunday morning, so we didn't bother.

 

Did it turn me off NCL? No, but our experience, combined with the discontinuance of the NCL credit card program, has certainly opened us up to the idea of trying other lines.

[ute_fan]

I posted a review, too. It wasn't a horrible cruise, by any means, but the service and wait times definitely weren't as good as we've normally experienced. I thought the ship was gorgeous, the singers in the bars were excellent, and we loved our balcony.

 

We had the opportunity to dine with Pedro, and thought he was fine as a CD. He didn't quite match our experience with Colin Kerr a few years ago, but we didn't have any complaints either. We didn't see the Captain anywhere either -- but I just figured that was due to the fact that our itinerary was so port intensive, and included a run-in with hurricane Kyle, and assumed he was busy on the bridge.

 

I will admit, however, I was sort of left scratching my head and trying to figure out why everyone in the NYC area always raves so much about the Dawn and sails her repeatedly. We frankly didn't notice anything that outstanding, and would rank her beneath the Pearl, the Jewel, and even the Sun as far as our experience went.

[family cruisers]

We too have a few friends who LOVE the Dawn and we couldn't figure out why. It wasn't our favorite cruise at all.

We so look forward to cruising every year and talk about it throughout the year as we get more and more excited. Then weeks after our cruise we basically brag to everyone. Not this time.

We did find we kept saying "remember on the crown we did this or had that or this person was so nice etc...."

We really can't think of one person who "made our cruise memorable"

Pedro personally I don't think is that great at all, don't think he's funny either. I guess I'm Pedro'd out !

 

WE did LOVE the specialty restaurants though.

I have to say it makes me feel so much better knowing that recent Dawn cruisers feel the same as we do.

 

Any plans for another cruise soon ?

I am thinking of trying the Majesty in april. I figure we're gonna try another small ship before she leaves the fleet too. We could care less about the bells and whistles as long as its clean, food is good and service is friendly. We don't ask alot.

 

 

I posted a review, too. It wasn't a horrible cruise, by any means, but the service and wait times definitely weren't as good as we've normally experienced. I thought the ship was gorgeous, the singers in the bars were excellent, and we loved our balcony.

 

We had the opportunity to dine with Pedro, and thought he was fine as a CD. He didn't quite match our experience with Colin Kerr a few years ago, but we didn't have any complaints either. We didn't see the Captain anywhere either -- but I just figured that was due to the fact that our itinerary was so port intensive, and included a run-in with hurricane Kyle, and assumed he was busy on the bridge.

 

I will admit, however, I was sort of left scratching my head and trying to figure out why everyone in the NYC area always raves so much about the Dawn and sails her repeatedly. We frankly didn't notice anything that outstanding, and would rank her beneath the Pearl, the Jewel, and even the Sun as far as our experience went.

[ute_fan]

As far as Pedro goes, my opinion of him was probably increased as we had the chance to eat dinner with him one night along with some of our roll-call friends. He's a very interesting guy in a small setting like that, and we thoroughly enjoyed visiting with him. We also appreciated the fact that both he and Hugo recognized us and made a point of talking to us when we'd pass them on the ship. Otherwise, I don't know that he would have made a lot of impression. Our itinerary was so port intensive that we really weren't interested in participating in most of the activities or even in attending all the shows.

 

We didn't try the specialty restaurants. We normally don't and didn't this time either. I wondered if people were trying to save money by not eating in them and that was contributing to the crowds in Venetian, but I'll probably never know for sure.

 

As far as a next cruise -- we're currently booked on a Princess cruise in April. It was scheduled even before the news about the NCL card changes -- but it really isn't due to a lack of satisfaction with NCL. We have friends (who are unhappy with NCL and switched to Princess about 2 or 3 years ago), and they invited us to cruise with them on a 10 day Mexican Riviera cruise from San Francisco. We decided we might as well try something different, but I'm sure we'll be back on NCL in the future. If nothing else, I'm going to want to use up my last $500 NCL card certificate!

[family cruisers]

I sailed on Princess once (grand princess) and LOVED it. Gorgous ship. I had no complaints on that cruise whatsover. It was my 40th b/day gift and my very first cruise!

You will love it.

Service, food, entertainment, design etc.. just perfect.

The pools were fabulous and the hot tubs even better.

 

As far as Pedro goes, my opinion of him was probably increased as we had the chance to eat dinner with him one night along with some of our roll-call friends. He's a very interesting guy in a small setting like that, and we thoroughly enjoyed visiting with him. We also appreciated the fact that both he and Hugo recognized us and made a point of talking to us when we'd pass them on the ship. Otherwise, I don't know that he would have made a lot of impression. Our itinerary was so port intensive that we really weren't interested in participating in most of the activities or even in attending all the shows.

 

We didn't try the specialty restaurants. We normally don't and didn't this time either. I wondered if people were trying to save money by not eating in them and that was contributing to the crowds in Venetian, but I'll probably never know for sure.

 

As far as a next cruise -- we're currently booked on a Princess cruise in April. It was scheduled even before the news about the NCL card changes -- but it really isn't due to a lack of satisfaction with NCL. We have friends (who are unhappy with NCL and switched to Princess about 2 or 3 years ago), and they invited us to cruise with them on a 10 day Mexican Riviera cruise from San Francisco. We decided we might as well try something different, but I'm sure we'll be back on NCL in the future. If nothing else, I'm going to want to use up my last $500 NCL card certificate!

[Dolphins]

Sorry some of you were disappointed in your Dawn experience. We sailed on the Dawn for the 5th time on Oct. 26th (my review in the Member's review section). Once again we had an outstanding cruise with only a few minor problems. We avoid dinner in the Venetian because it is too crowded and the service is slow. We found Aqua much better in all respects for dinner. We had outstanding cabin attendants (Angel and Salam from the Philippines). If you want to avoid the crowds at breakfast in the buffet, you will find the Venetian a good alternative for breakfast as they will cater to your every whim and the service is good if you go early. We enjoyed dining in Cagney's and Impressions of Italy. Nothing is perfect, progressive trivia, aerobics classes and Salsa are not what they used to be. We still look forward to sailing our favorite ship to our favorite island again next October.

[Loralu]

We sailed the week before you on the dawn.

Read my review Oct 19-26th NYC to Bermuda.

 

Similar to yours.. Glad I'm not the only one.

Food (that you don't pay extra for ) and service were our beefs too.

 

Read mine you'll laugh.

 

I would travel NCL again though, we did twice before and will try another ship most likely.

 

Can't find your review: Is it on this thread?

[family cruisers]

I just put it back on first page. Hopefully you'll see it now ? let me know.

 

Carrie

Can't find your review: Is it on this thread?

[family cruisers]

My BF and I read your review together last night. He came home from work and I said "You've got to read this review"..

WE agreed with alot of what you said.

WE were dying when you'd said "Wheres Raul"

At least you knew his name.

 

The Choc. Buffet on ours was a total disaster too.

A Man in uniform came in and at first I said "Is this the Captain" and then I realized he was the Food And Beverage Director. My BF said "I hope he's not responsible for this mess".

We got in to the buffet on the earlier side so we didn't have to wait long BUT when we did make it up there we had to wait for dishes, they ran out.

Same as you though, lines coming in all different directions.

SOME (Ok Alot) of people really made PIGS of themselves. They'd take dinner size plates (didn't know at the time where they got them but later found out they took them earlier for this) and PILED stuff high only to find them eating it ALL themselves. I was so excited to see Chocl.covered strawberries (big too) and there were none left and had none left in the back. Why can't people take one of this and one of that ? My BF had me hysterical "you'd think their going to the electric chair the way there eating".

That was really annoying, no organization in there at all.

 

But ... I keep saying this .. We LOVED our specialty restaurants. Thats really all we can say at this point.

 

Im' not ruling out NCL at all, just most likely won't go on the Dawn again. I'd rather drive to another port.

 

Review of NCL Dawn to Bermuda, 10/26/08, Cabin 10730 aft.

1st NCL cruise. Previous: RC, HAL, Celeb, Princess.

Me (47) & Mom (68), No Shore Excursions booked. 1st time to Bermuda

 

Let’s begin… we flew into LaGuardia the same day of the cruise – best transportation to the Port from the airport was “Super Shuttle” 16.00 per person, but this shuttle makes many stops along the way – we had plenty of time to see the sights of NY along the way. Arrived at Port early, but check in very fast and smooth, would have been on board by 11:30 but the Coast Guard was doing some inspection so this caused a 1 hour delay, we waited comfortably in chairs but there were no refreshments offered by NCL?? Wonder why?

 

Enter ship: champagne and OJ, nice touch, off to Garden Buffet. I have had better food. We were told rooms would be ready by 2pm. and yes they were. We had a standard balcony room aft cabin, with larger balcony that we really enjoyed. Furniture a little worn, TV from 1965, bathroom shower bigger than I have seen, with soap and shampoo dispenser. Coffee maker in room, never used it, the sugars on the tray were old and moldy. Left cabin about 3:30, our luggage had already arrived and was outside in the hall. Left a note for room steward to make twin beds, and asked for a few extras, most of which were granted by the time we returned, but still no sign of room steward?? Muster drill – same as usual. Off to the Progressive trivia @ Dazzles where I made new friends.. and we won! Whoo hoo, Next is dinner at Venetian (Main dining room, no fee) where we were sat with a couple who were very sweet – but our server was not very pleasant. I ordered a dish that was pasta and should have had beef chunks as described by the waiter, but there was no meat.. I would have told the waiter, but he never returned to see if we were ok. We arrived late to the show due to very slow service at dinner, no seats were available.. we left for the Casino where I heard rumors of the machines being tight.. No big winning for me.. off to bed on what seemed like a hard mattress, but was able to get a good nights rest despite the semi rough seas. I think we have a baby next door.

 

Day 2, Room Service coffee right on time as we noted on the card we left out on the door the night before. CC meeting in Dazzles – great turnout – and NCL had 7 staff members present – this was impressive compared to other lines. Lunch in Venetian, steak sandwich.. not good. Next off to Spa for tour.. Oh its beautiful.. and the cost is $20.00/day or $75.00 per week, or $140.00 per couple per week. We decided to wait.. and the sales pitches for spa treatments were pretty heavy.. we had to get out of there.. saying “maybe later” but being told we should really book now.. Too much pressure here. Looking for Java café.. can’t find it. Pool area looks pretty busy – windy out – but warm and sunny. Had a snack at Blue Lagoon, Spinach artichoke dip and chicken wings.. not impressed. 2pm stopped in the cabin.. still have not seen the room steward.. but while I was in the bathroom he came in and opened the door.. so our meeting was a surprise. I exited the bathroom and he introduced himself Raul, and he said he worked with Josh (whom I never met). That was the last time I saw Raul, but our room was cleaned daily, and we had towel animals 4 times, so no complaints there, but nothing special to report either. Progressive Trivia – same team.. we lost our 1st place status, I’ll be back tomorrow for a rematch. Dinner at Venetian with CC members (pre-arranged for 20) Optional formal night, I opted out, Lobster tail dinner, I ordered double tails and got them no problem.. they were ok, I’ve had better. Mom had beef Wellington that had some indefinable brown substance in it. Service in Venetian better – still not what I am used to in the main dining areas.. I believe the freestyle dining has taken away the personal touch of the wait staff and lessened the incentive to be professional and friendly. I miss getting to know the wait staff and tablemates. I hear rumors about Caney’s being good – but besides the $20.00 cover.. you pay extra for Lobster and Crab legs.. I’m not going there.

 

Day 3, Room service ½ hour early today. Morning Trivia in Pub with Mikee.. he is a sweetie. Breakfast at Garden Buffet, a madhouse as expected, much like the other cruise lines, but the food was sub standard.. with the exceptions of having eggs made to order, or a waffle made on the spot.. everything else was just so so. Mom went to the spa for a French Manicure.. her bill was more than she anticipated.. with service charges she thought were a tip.. but the spa tech told her no.,. that was her wages not tip.. so Mom paid extra for a tip, bout a bottle of polish for $8.00, and the grand total = $60.00.. but that’s not the bad news.. her nails looked awful.. they were not dry.. so she had smuged them.. they should be ashamed to charge this for shuch a shoddy job. Lesson learned for us. Super windy today, rough seas.. pool chairs available everywhere.. everyone must be at Bingo. Restroom stop… no toilet paper in any of the 5 stalls.. dirty. Lunch at Venetian up by the big window.. such a nice view, but I thought we were in the kids club.. kids everywhere.. crying, throwing food.. what a mess. I ordered Mahi Mahi – good but never have seen bones in it before this.. Oh and there was a hair on my plate.. I didn’t tell mom.. things were bad enough already with her staring at her nails in disbelief. Mom went to get cash from ATM..it’s broken,.. and there is only one. Main desk tells her sorry, and that can not do cash advance or take checks.. basically telling her she is out of luck. Later Mom learns she can get cash advance in the Casino.. now why didn’t the front desk tell her that? What happened to customer service? Back at room called room service .. phone rang 5 thousand times. Tried again a few min later, only 4 rings.. Asked for cheese and crackers, not on menu, was told NO, and not in a friendly way. Trivia – we won our trophy back. Dinner later at Garden Buffet, food was less than fair. Where is this Pedro guy ( Cruise Director) ? I heard he was good.. I have my doubts.

 

Day 4, Arrived in Bermuda 9am, cold and windy. Met CC friends in Aqua for breakfast.. and learned that this is open for balcony passengers.. we didn’t know this. I guess there is supposed to be something in our room to tell us this.. we found the card on the shelf above the TV on the last day. Anyway breakfast in Aqua was great.. food good.. service was soooooo much better. Now this is what we are used to. Exit ship, bought a ferry/bus pass for 3 days @ $28.00 each. Hopped right on the ferry docked right in front of our ship.. no walking.. off to Hamilton (20 min). Shopped in Hamilton.. then we had to walk up hill for a few blocks to the bus station. Got on the bus (after the driver was rude to me) and off to St. George, stopping at Swizzle Inn along the way for lunch. Food was good.. not too expensive, and the Rum swizzle was pretty strong. Bus stop right out front – back on bus to St. George.. a little shopping while asking for directions to the trolley to do a short tour.. Trolley not running today.. don’t know why. Town square Carriage tour was our next thought.. we had a driver named “Shawn” and a carriage for 4, charge was $40.00 for ½ hr or $80.00 for an hour.. that was for all 4 of us, so for $10.00 each we opted for the ½ hour, which ended up being about 45 min.. and it was Fantastic! Shawn was very nice, polite, and knowledgeable.. I would recommend this tour of St. George to anyone.. Well worth it.. and Shawn made it Special for us. **** Ask him to stop at Glass bottom beach for you.. he will, and you can get all kinds of sea glass..for free. Next we take the ferry from St. George back to Dockyard.. 40 min.. very nice ride. Trivia again.. lost the trophy. Dinner tonight.. will try Venetian again, they have Turkey and dressing on the menu. We are seated at a table for 2.. having waited only a few min, and it is about 8pm. After about 15 min, I asked if we had a server at all? We were finally waited on.. without an apology.. while several tables all around us were sat and waited on and were eating. Again.. the incentive for tips is the motivation wait staff need to provide a better service.. here it is non existent. Food was just ok. Again we are late for the show because of slow service. Late night Comedy at Spinnaker’s lounge.. place is packed.. come early if you can to get a good seat. Comedian was very good, adults only.. followed by QUEST.. adult game show… hey there is that Pedro guy, I’m not impressed. Back to the cabin.. Received mail saying “Congrats we have been chosen to dine with Hotel Mgr for Thursday night.. problem>>> we have already signed up for the Murder Mystery dinner (120 people only) had to decline dinner with Hotel Mgr.. unfortunately, because I had plenty to discuss. Pool side party tonight – complete with bubbles flying everywhere.. small turn out – windy and cold.

 

Day 5: Breakfast again with the heard.. too late for Aqua today, they stop at 9:30am. I found a juice bar.. they do fresh squeezed OJ.. $3.50, plus added gratuity – total $4.03, ridiculous price.. but very tasty as compared to the OJ cocktail. Today we left the ship and boarded the “free” trolley right outside the ship that makes 7 stops in various areas in the Dockyard. Beautiful day.. I think everyone is at the beaches today.. shopped at Clocktower Mall, had ice cream, visited the Glassworks (must see) bought a rum cake. Back on the ship for Trivia.. we won again!!! Snack at Blue Lagoon.. Mom had Wonton soup.. yuk!, I had the fish and chips.. pretty good. Finally found the Java Café.. right across from the reception desk.. I thought it was a bar. 5pm meet in Stardust for Murder Mystery. Dinner at Aqua (Prime Rib.. pretty good) with arranged group while reading from our scripts to solve a mystery, fun. Next 2nd City show.. I’m excited.. I have heard great things, but disappointed.. as were many others from comments I have heard. Chocolate Buffet held in the Garden Buffet.. what a NIGHTMARE! I think every passenger turned out for this 1-hour event.. and it was near impossible to even identify where the lines started or ended.. NCL needs to really rethink this event. So many people, including ourselves, left disgusted about this set up. Very disappointing. Next stop Star Bar for “Name that tune” very nice atmosphere and host.. songs were for Senior generation mostly, but passengers were having lots of fun.. and I learned this was the only event here like this.. what a shame there were not more of them. Now outside to the Pool area for the Country Bash.. windy and a bit chilly, but good music.. and plenty of people singing along and dancing. Stopped at Photo shop, 19.95 for one photo – to top it off the staff guy was rude to Mom.. not happy with him. Mikee who does games and trivia’s.. he should be given a huge raise.. he is always smiling and talking to the passengers.. what a joy he was.

 

Day 6: Last day in Bermuda. Where is Raul (room attendant)? Breakfast in Aqua.. very nice again. Off the ship ( very easy, no lines ) take the “free” trolley to the bus stop, hopped the bus for Horseshoe Bay. Off at the bus stop.. walked down a long steep hill to the beach.. OHHH how beautiful.. then just a few short steps away is Jobson’s cove.. what a beautiful place to see. Water is a bit chilly, but some are swimming anyhow, the sand is so soft.. and not really pink like I had expected, but rather a tan color with what looks to me like sprinkles of paprika in it. Still very pretty. Chair rentals are $10.00 each, and there is a small café for lunch items and drinks, a changing area and restrooms. Going back to the bus stop we took a shuttle up the hill (you can take it down as well) for only $1.00 per person.. how nice. Across the street from the bus stop is a little Italian restaurant.. they open at 12 I think.. they let us use the bathroom without ordering anything.. so nice of this guy, I wanted to mention it, and the place is very cute and quaint.. didn’t eat there this time, need to get back to the ship. Took bus back to Dockyard.. and have enough time for lunch.. stopped at Frog and Onion.. Not as good as I heard, I had a pasta dish, and Mom had the Pasty.. which I liked better than the pasta. The soda and ice tea tasted funny..water was ok, meals were about $15-$17 each. Back to the ship sail away. Progressive Trivia again.. we lostL Dinner @ Aqua with CC group, 14 of us, nice turn out, good service. Butternut squash soup is really god. I wonder what the captain looks like.. never saw him.. but hear his announcements daily..sometimes he sounds like he is bored to tears. Next off to the show “Bollywood” what a fantastic show.. the entertainers were excellent.. one of the best shows at sea for me. Don’t miss this one. It’s Halloween, and am dressed in costume and headed to Spinnakers for the party.. Again organization is lacking and the majority of passengers wait in a line for at least 40 min before parading across the stage..over 60 people.. tired of this I move on to Dazzles where there is to be another Halloween bash.. but NO.. just some folks dancing to terribly loud music. OK – I’ll try the Casino.. here is where the party is.. Staff all in costumes.. jam packed with people.. games.. prizes.. food.. apparently they want you to come to the casino..wonder why?

 

Day 7: at sea, breakfast at Blue Lagoon.. you can get made to order eggs, omelets and the food is basically the same as Aqua, but much faster. Went to Q& A with Pedro and some Crew at Java (good thing I finally found this place) I remarked about the lack of service relating to freestyle dining in the main dining room.. the response was a defensive one claiming that people were generally happy with being able to choose when and where they wish to eat and that passengers are generally happy with the service. I don’t think they have experienced what I have.. then they might feel differently. We are able to decide what time to leave the ship for disembarking, and pick up luggage tags at the reception area. Made reservations for Salsa for tonight. Went to Majority Rules game show – run by Mikee, lots of fun. Last night for Progressive Trivia – and MY team WON the grand prize.. whooo hooo! Lots of prizes.. what fun!! Off to the last show.. the Crew show.. very nice. Stop at the Casino.. no luck. Karaoke at Dazzles.. met up with some CC buddies.. very nice time. Luggage out in hall by 1am. Enjoyed balcony for last time.. a little chilly out there – but relaxing.

 

Day8: Passing the Statue of Liberty at 7am.. arrived at port 7:30. Went to breakfast at Venetian, ate with same couple we had dinner with the first night.. what a nice way to end the cruise. Back to the room to gather last belongings. Where is Raul?? Well no extra tipping here. Disembarking process moved quickly – even in baggage area and customs.. lines kept moving. *** Suggestion for those looking for transportation.. as you exit baggage area .. walk straight across the street to Taxi Cab Station.. flat rate back to LaGuardia was $35.00, and we had a great driver. *** Beware.. there are gypsy cab drivers requesting your service.. they have black town cars usually, and they are not to be trusted.. take the Yellow cab for safety.

 

Summary: Would I book another NCL cruise?? Probably not. I am not a fan of Freestyle dining mostly because I don’t care to pay extra for other dining venues and prefer the service associated with assigned seating. The entertainment on NCL was above average, while the service in general as well as the quality of the food was poor in my opinion.. in comparison to RC and HAL.

 

 

[tam063]

Hi Loralu. Just wondering how long it took you to get from Laguardia to the ship?

[Loralu]

Hi Loralu. Just wondering how long it took you to get from Laguardia to the ship?

 

Well remember - we took the "Super Shuttle" which you can sign up for right in the baggage area.. lucky for us one was already there right outside the door.. and nearly full.. becuase they will wait around until they can squeeze every last person in. We probably stopped at 4 or 5 different locations before arriving at the port - total time was about 1.5 hours I think. We did get to see lots of NY.. and the driver was pleasant. So if you have time to spare - I would recommend this mode. $16.00 each plus tip.

[Loralu]

Hi Loralu. Just wondering how long it took you to get from Laguardia to the ship?

 

Well remember - we took the "Super Shuttle" which you can sign up for right in the baggage area.. lucky for us one was already there right outside the door.. and nearly full.. becuase they will wait around until they can squeeze every last person in. We probably stopped at 4 or 5 different locations before arriving at the port - total time was about 1.5 hours I think. We did get to see lots of NY.. and the driver was pleasant. So if you have time to spare - I would recommend this mode. $16.00 each plus tip.

[Loralu]

My BF and I read your review together last night. He came home from work and I said "You've got to read this review"..

WE agreed with alot of what you said.

WE were dying when you'd said "Wheres Raul"

At least you knew his name.

 

The Choc. Buffet on ours was a total disaster too.

.

 

The only reason I got Raul's name is cuz he busted in on me while I was int he bathroom.:eek:. then waited outside for me to emerge.. I think he would have rather ran the other way at that point.. maybe I scared him 1/2 to death and that is why we never saw him again :eek: LOL

[family cruisers]

OMG thats hysterical.

 

I reposted my review on the first page below yours for you to read.

Let me know if you see it.

The only reason I got Raul's name is cuz he busted in on me while I was int he bathroom.:eek:. then waited outside for me to emerge.. I think he would have rather ran the other way at that point.. maybe I scared him 1/2 to death and that is why we never saw him again :eek: LOL

[Loralu]

I just put it back on first page. Hopefully you'll see it now ? let me know.

 

Carrie

 

 

OK - I found it - very nice - although you were a bit more positive than I.

I wish now we had tried Carney's or another Speciality. We did go to Salsa - and it was ok. I am beginning to think that maybe the staff is told to treat the passengers in the main dining areas crappy so that they will go to the Speciality places and pay more.... I mean it seems to be working right? Everyone is bragging about those places.. and the service is better.. food is better.. hmmmmmmmm.. I think they have a method to the madness. :cool:

[family cruisers]

Did you read my part on our dining experience in Aqua Restaurant? When I ordered the Steak w. Lobster tail and got LAMB????

 

YUK>

 

OK - I found it - very nice - although you were a bit more positive than I.

I wish now we had tried Carney's or another Speciality. We did go to Salsa - and it was ok. I am beginning to think that maybe the staff is told to treat the passengers in the main dining areas crappy so that they will go to the Speciality places and pay more.... I mean it seems to be working right? Everyone is bragging about those places.. and the service is better.. food is better.. hmmmmmmmm.. I think they have a method to the madness. :cool:

[Loralu]

Did you read my part on our dining experience in Aqua Restaurant? When I ordered the Steak w. Lobster tail and got LAMB????

 

YUK>

 

Yes - that is insane... I would have been very upset with that.. you don't just substitute without asking the customer?? And then to tell you NO to the steak and Lobster??? OMG I would have been super angry with that.

See this is just making me think more and more that they want you to have a bad experince so you WILL go and pay more at the Speciality places. Freestyle meaning - you are free to experience poor food and service in the main dining.. or free to PAY extra for what should have been included inthe first place. :rolleyes:

[Dolphins]

Did you read my part on our dining experience in Aqua Restaurant? When I ordered the Steak w. Lobster tail and got LAMB????

 

YUK>

 

We had a party of six who dined in Aqua on four nights during this cruise. We made some unusual alterations to the menu that would have troubled most waiters but they were all handled as requested. The food and service were both excellent and the Maitre 'D Judi from Romania often stopped at our table to assure everything was OK. We couldn't have been more pleased with our Aqua experience on the Dawn which is why we prefer it for dinner over the more crowded Venetian.

[nyflush]

OK - I found it - very nice - although you were a bit more positive than I.

I wish now we had tried Carney's or another Speciality. We did go to Salsa - and it was ok. I am beginning to think that maybe the staff is told to treat the passengers in the main dining areas crappy so that they will go to the Speciality places and pay more.... I mean it seems to be working right? Everyone is bragging about those places.. and the service is better.. food is better.. hmmmmmmmm.. I think they have a method to the madness. :cool:

 

Of Course the service will be a little better, Venetian for example seats 468 people and Le bistro only seats 90. I must say my father and his GF on our Dawn cruise only wanted to eat at Ventian, we all loved the cold soups. For me anytime I have been there it's been very good and service good as well.

 

I do agree about the Chocolate buffet When we cruised in 06 on the Dawn it was in Venetian and it was so much better.

[family cruisers]

Guess you are one of the lucky ones huh.

Our experience was far from yours (In restaurants that is ). All the difference in the world is in the service you receive. You had a great wait staff , ours was horrible. I'm a pretty positive person and this must have been pretty bad for me to still be bothered by this. Again, it was NOT in the specialty restaurants at all. They couldn't have been better.

I do fully understand that these people who work on the ship must be so exhausted from day to day, their schedule is nothing I'd want BUT it's their choice to do this.. If we went to a restaurant here at home and service was horrible it would reflect in their tip. The tip is already included in the cruise so what does that say. If only we had a great room steward (a friendly one) and a good food experience I'd be a much happier person. We don't ask alot and don't expect alot .

Again, we tip above and beyond and did in all of the specialty restaurants as they so deserved it.

 

 

WHile we have had amazing times on the crown and bragged forever about it (still am) others didn't have the same on that ship so......

 

I'm glad you had a great cruise... We did not.

 

 

 

 

We had a party of six who dined in Aqua on four nights during this cruise. We made some unusual alterations to the menu that would have troubled most waiters but they were all handled as requested. The food and service were both excellent and the Maitre 'D Judi from Romania often stopped at our table to assure everything was OK. We couldn't have been more pleased with our Aqua experience on the Dawn which is why we prefer it for dinner over the more crowded Venetian.

[Host Kewlguy]

We were on the same cruise (10/26) and had a completely different experience. We had a great time and plan on sailing on the Dawn again in 2009. "Freestyle" isn't for everyone as some prefer traditional dining. We enjoy both. We had no complaints with the food on this cruise. We ate in Cagney's twice, Impressions twice, Le Bistro once and Venetian twice. Fillet Mignon in Cagney's was delicious and cooked to perfection. I can honestly say we gained some weight during the week. The Jean Ann Ryan Company was excellent as usual. We didn't miss any of their shows. We'll be writing a review soon with a far different perspective.