abhb Posted November 20, 2008 #1 Share Posted November 20, 2008 Back in October I faxed RCCL my shareholders information with my reservations information to get my OBC. They credited my cruise in June but not my cruise in 4 weeks. 2 days ago I e-mailed shareholders benefiit department about this and have not had any response what so ever. How long should I wait to contact them again? Should I re-fax the information? Does anyone have a phone number that I should call? Thanks for any info. Link to comment Share on other sites More sharing options...
Rare dna1990 Posted November 20, 2008 #2 Share Posted November 20, 2008 Mine took only about a week after the initial submit. I would check back with them. Maybe they have had a ton of new requests due to low price? Link to comment Share on other sites More sharing options...
jmezmom Posted November 20, 2008 #3 Share Posted November 20, 2008 Try 305 539-6000 or call crown and anchor directly. Link to comment Share on other sites More sharing options...
abhb Posted November 20, 2008 Author #4 Share Posted November 20, 2008 I called C&A and they told me to call the 305-539-6000 number. I called and it was an answering machine telling to fax information, they are not taking phone calls:( This is why I e-mailed them. Link to comment Share on other sites More sharing options...
rednancy1 Posted November 21, 2008 #5 Share Posted November 21, 2008 I found that it only takes a day or so to be credited with the stockholders OBC. I usually call C&A 2 days after I faxed the info and ask. Link to comment Share on other sites More sharing options...
abhb Posted November 21, 2008 Author #6 Share Posted November 21, 2008 I just got an e-mail from RCCL saying that the OBC was applied:D Thanks for your answers. Link to comment Share on other sites More sharing options...
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