stevans106 Posted March 6, 2009 #1 Share Posted March 6, 2009 Just checked my online reservations to refresh my memory on the shore excursions, etc. and one of our reservations has disappeared! We booked 2 cabins one for us and one for the kids. I have already printed the e-docs and have everything in order. We sail in two weeks and I am a little freaked out. The kid's reservation page won't come up and the message says error: reservation category no longer available. Help! Has anyone else ever had this to happen? Thanks! :eek: Link to comment Share on other sites More sharing options...
mevers Posted March 6, 2009 #2 Share Posted March 6, 2009 NCL's computer system is so crazy. I get error messages on LOTS of different pages LOTS of times. I would immediately call NCL and check. If you booked w/ a TA and they are closed, I would still call NCL and just tell them to verify your res. as you are freaking out. Link to comment Share on other sites More sharing options...
cpcanuck Posted March 6, 2009 #3 Share Posted March 6, 2009 Just checked my online reservations to refresh my memory on the shore excursions, etc. and one of our reservations has disappeared! We booked 2 cabins one for us and one for the kids. I have already printed the e-docs and have everything in order. We sail in two weeks and I am a little freaked out. The kid's reservation page won't come up and the message says error: reservation category no longer available. Help! Has anyone else ever had this to happen? Thanks! :eek: On this short of notice, and to save you a whole ton of anxiety and worry, I think I would be calling your TA or NCL (whom ever you booked with) and getting them to figure out why this is happening. Hopefully it is just a computer glitch and nothing to worry about! NCL seems to have an awful lot of glitches on their website these days... very frustrating! Link to comment Share on other sites More sharing options...
flashdog_1 Posted March 6, 2009 #4 Share Posted March 6, 2009 put you together in an AB suite. Link to comment Share on other sites More sharing options...
stevans106 Posted March 6, 2009 Author #5 Share Posted March 6, 2009 Never thought it could be a good thing! Maybe there is hope that we have been magically upgraded considering we booked inside cabins to save dollars! Thanks, Stephanie:p Link to comment Share on other sites More sharing options...
flashdog_1 Posted March 6, 2009 #6 Share Posted March 6, 2009 to whomever you booked with to be sure you are straight. With only two weeks to go, I'd be a nervous wreck. And NCL is open right now. You don't have to wait for business hours to call NCL, if that's who you booked with. And then come back here and tell us what was up. Link to comment Share on other sites More sharing options...
jdarch Posted March 6, 2009 #7 Share Posted March 6, 2009 For days my dh and I got the same response on our computer when we tried to bring up our reservation I kind of freaked out so my dh called our ta and we explained it to her and a few hours later it was there. So, don't stress.....just call. Have fun:) Link to comment Share on other sites More sharing options...
stevans106 Posted March 7, 2009 Author #8 Share Posted March 7, 2009 Just got off the phone to NCL and the nice guy checked on our reservations and said that everything was okay on his end. I told him I didn't want any surprises on sail away and he kept trying to switch me over to tech support to see why it was not showing up. I assured him that I did not want tech support just an okay that everything was fine in the computer system and he said that it was. Even though he was 100% sure I won't be 100% sure until we are checked in! He was very nice though and very cordial. Stephanie:rolleyes: Link to comment Share on other sites More sharing options...
hello Posted March 7, 2009 #9 Share Posted March 7, 2009 What a relief for you! Have a great cruise! Link to comment Share on other sites More sharing options...
deepnite10 Posted March 7, 2009 #10 Share Posted March 7, 2009 i had a similar problem with trying to access our reservation s..it said i had none:eek: i had to call their support desk for help 866-625-1160 Link to comment Share on other sites More sharing options...
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