wwwmarge Posted April 27, 2009 #1 Share Posted April 27, 2009 On RCL website Join a live Q&A with our President & CEO April 29 at 3:30 pm (EDT). Link to comment Share on other sites More sharing options...
doublebzz Posted April 27, 2009 #2 Share Posted April 27, 2009 I hope our board members will take this opportunity to address the reduction of benefits that RCCL initiated the past few months. Link to comment Share on other sites More sharing options...
GaryfmCol Posted April 27, 2009 #3 Share Posted April 27, 2009 I hope our board members will take this opportunity to address the reduction of benefits that RCCL initiated the past few months. I HOPE they do too. My letter to R.C.C.L. and, Mr. Goldstein got me a pre-printed response with the OLD changes before the extension to September... It is worthless to write them and, just get and pre-printed letter from some functionary in the office. Basically, the letter did not say much. Our cruising friends also wrote. At least they called them...but, had NO SYMPATHY. :mad: Link to comment Share on other sites More sharing options...
DChamp Posted April 27, 2009 #4 Share Posted April 27, 2009 I got 2 personal letters from some customer service person who honestly didn't even read my email to them. I'm such a valued customer... I sure don't feel like it. Why not change the rules so the Suite guests don't go to the CL? They may be there for their only cruise and never come back while loyal people are left to hold the bag. JMHO Link to comment Share on other sites More sharing options...
Rare printingchick Posted April 27, 2009 #5 Share Posted April 27, 2009 I assume this live chat will be audio - not like an IM exchange, correct? I wish I could attend, but it's during working hours. Link to comment Share on other sites More sharing options...
coxswain Posted April 27, 2009 #6 Share Posted April 27, 2009 I'll hopefully be asking a question or two !! jj..... Link to comment Share on other sites More sharing options...
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