Before I gave all my gift card numbers and pins to my TA, I went to the Princess website to check the balances just to make sure no problems. I checked several and after clicking on check another gift card the site would no longer come up and I had a white screen because the screen was not downloading. I cleared my cookies and same result. Even this morning I get the same thing. BTW- when it would not work right I went to princess.com and clicked to check balance and same thing was happening.
My TA had no problem but because one gift card would have a balance I called the phone number to check balances. They do not take the info if there is a problem with the website. They said to go to Princess.com and click on contact us. Before I do that, is anyone else having the same problem?